1 pts
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4 pts
Understand the intent and reason for writing this letter to the customer.
Use the PAIBOC standards for analysis and development.
Block Letter Format (i.e. Every line starts at the Left Margin. Begin with the Return Address (the person Sending the letter. Current Date. Inside Address (the person who will be Receiving the letter. Salutation: (Greeting). Body (using the A.I.D.A. approach). Complimentary Close, (i.e. Closing - Sincerely yours). Signature (of the person Writing the letter)
Have you Proof-Read and Edited the Letter? Did you use Spell Check? Did you go into Print-Preview to View your letter to make sure it was Balanced on the page prior to Printing?