iRubric: Business Voice Mail Greetings rubric

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Business Voice Mail Greetings Business Voice Mail Greetings An effective voice mail greeting is an important communication tool used to convey to callers the business' approach to customer care. Rubric Code: W22X58B By LexiWelch Ready to use Public Rubric Subject: Business Type: Project Grade Levels: 9-12, Undergraduate

Voice Mail Messages 1,2,3 - unsatisfactory<BR> 4,5,6 - Satisfactory but with errors<BR> 7,8 - above average<BR> 9, 10 - Concise, complete, mastery
	6 Unsatisfactory (N/A)	12 Satisfactory but needs Improvement (N/A)	16 Above Average with Less than Two Errors (N/A)	20 Excellent - No Errors (N/A)
Greeting Greeting (i.e. "Good morning) First and last name, title, business name	6	12	16	20
Voice Audibility Student speaks clearly, volume of voice is not too soft or too loud	6	12	16	20
Voice Characteristics Student 's voice is friendly, professional - Can "Hear" the Smile	6	12	16	20
Pronunication Student uses correct grammar and enunciates clearly	6	12	16	20
Message Message includes when to expect a call-back and another number or method of contact in urgent situations	6	12	16	20