0 pts
2 pts
3 pts
Acknowledges presence of others
Gains attention appropriately
Looking/Body Language
Employ appropriate loudness and tone
Greeting / small talk
Brings up a topic (question or comment).
Answering a Question
Interrupts a conversation appropriately.
Asks questions to gain information about the communication partner and maintain conversation
Waits her/his turn to talk / doesn't interrupt
Speaks to others in a positive friendly way
Stays on topic
Uses appropriate topic transitions
Uses and responds to politeness markers
Appropriately ends a conversation before leaving.
Recognizes and interprets facial expressions, gestures, and body language
Respects others personal space
Maintains eye contact and faces/looks at communication partner
Uses appropriate facial expressions, gestures, and body language to communicate feelings and emotions
Identify problems
Identify appropriate solution