iRubric: Criteria for Interviewing Skills rubric

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Criteria for Interviewing Skills

This rubric will help to assess how good my client interviewing skills are.

Rubric Code: LA3X95

By deedee5191

Ready to use

Public Rubric

Subject: Communication

Type: Writing

Grade Levels: Undergraduate

Criteria for Interviewing Skills
	Emerging Novice interviewing skills with evidence of exercising new skills 1 pts	Developing Ready to exercise client interaction with supervision and feedback 3 pts	Mastered Ready to exercise client interaction alone; confident and practice-ready 5 pts
Language was familiar	Emerging Lawyer used legal jargon without explanation.	Developing Jargon was defined, but content had language that was unfamiliar to clients.	Mastered Specialized vocabulary, jargon, and other references used in interview were explained to the client.
Questions were clear	Emerging Questions were broad and confusing to the client. Some were irrelevant.	Developing Questions explained with familiar language but didn't completely communicate what the lawyer wanted.	Mastered Complex questions were not used so that the client felt comfortable enough to share their experiences.
Open Ended Questions	Emerging Questions could be answered with a "yes" or "no".	Developing Most but not all questions were answered with "yes" or "no"	Mastered Questions led to a thorough discussion without "yes" or "no" answers.
Lawyer is neutral	Emerging Leading questions were given constantly.	Developing Some questions were leading and some responses of the client were received as leading.	Mastered The lawyer remained neutral, informative, and conducted a relevant interview.
Social skills	Emerging Lawyer rushed through the interview, speech was difficult to understand/hear. Did not pay attention or appear connected to client. Lawyer mumbled or spoke too quietly to convey confidence.	Developing Lawyer paid some attention to the client, speech was sometimes difficult to understand/hear. Connection to client vacillated. Lawyer was inconsistent with volume or tone and sent mixed messages.	Mastered Lawyer was polite and did not speak too fast or too slowly. Lawyer was attentive to the answers and questions of the client. Was very present and connected. Lawyer could be heard and spoke directly to the client.
Effective Relationship Building	Emerging Lawyer jumped in too soon and did not make the client feel at ease.	Developing Lawyer made some efforts to put the client at ease.	Mastered Lawyer allowed for sufficient small talk to make the client feel at ease before tackling the big issues.
Identified Client's main concern	Emerging Failed to accurately identify the client's biggest concerns.	Developing Identified either the client's legal concerns or non-legal concerns but did not comprehensively identify both.	Mastered Learned about the client's problem through a system of questions, listening and followup. Identified client's legal and non-legal concerns.
Moral and Ethical Issues	Emerging Client did not appear comfortable with the lawyer's questioning. Lawyer appeared judgmental or uncomfortable him/herself.	Developing Lawyer was able to discuss the difficult issues but didn't always identify them.	Mastered Lawyer comfortable talked about uncomfortable issues and made the client feel at ease about disclosing sensitive, personal information.
Client's Informed Choice	Emerging Lawyer bullied or overpowered the will of the client into a particular position. Lawyer focused only on the legal ramifications and not the other salient factors.	Developing Lawyer identified some of the non-legal issues and was otherwise helpful in leading the client in the decision-making.	Mastered Lawyer provided a thorough overview of the factors that client should consider and helped the client make his/her decision within imposing lawyer's own interest on the client.
Conclusion	Emerging Atty has not addressed any next steps.	Developing Atty somewhat concludes the meeting but it is not entirely clear what the next steps are or whether the attorney has been retained. Client is left to wonder.	Mastered Atty effectively concludes the meeting. Atty alerts the client about when the next contact will occur. Atty is clear about whether or not Atty has been retained. Client appears confident about the next steps.
Techniques
	Icebreakers 1 pts	Introductions 1 pts	Confidentiality 1 pts
Techniques
	Road Map 1 pts	Transition Phrases 1 pts	Timeline 1 pts
Techniques
	Funnel 1 pts	Summary 1 pts	Attorneys Fees 1 pts
Strengths	Funnel ONE	Summary TWO	Attorneys Fees THREE
Areas of Improvement	Funnel ONE	Summary TWO	Attorneys Fees THREE

Keywords:

criteria for interviewing skills

Subjects:

Communication

Types:

Writing

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