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iRubric: Rubric on Attitude and Behavior

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Rubric on Attitude and Behavior Attitude and Behavior This rubric assesses students' attitude and behavior in customer service. Rubric Code: Q23235C By Shenae289 Ready to use Public Rubric Subject: (General) Type: (Other) Grade Levels: K-5, 9-12

Customer Service
	Not Yet Competent 1 pts	Competent 2 pts	Highly Competent 3 pts
Attitude	Not Yet Competent Student is unenthusiastic and displays an unwillingness to participate in lessons.	Competent Student displays some enthusiasm and willingness to participate in lessons.	Highly Competent Student displays an enthusiastic attitude and willingness to participate in lessons.
Behavior	Not Yet Competent Student is unruly or distracts others during class.	Competent Student is reasonably well behaved.	Highly Competent Student is well behaved and attentive during class.
Respect for classmates	Not Yet Competent Student treats classmates or property with disregard.	Competent Student generally treats classmates with respect.	Highly Competent Student treats everyone with respect.
Attendance	Not Yet Competent Student is always late. Does not bring note from parent.	Competent Student is late maybe 1 time a week but other than that is on time.	Highly Competent Student is always on time for classes.
Preparedness	Not Yet Competent Student is rarely prepared and needs to borrow materials for class.	Competent Student rarely forgets learning materials.	Highly Competent Always has learning material, voluntarily helps others, shows that he/she is ready for class.
Attire	Not Yet Competent Student is always untidy and shows no respect for the dress code. Is always unprofessional.	Competent Students is sometimes dressed appropriately and rarely carries him/herself in a professional manner.	Highly Competent Students is always dressed appropriately as stated by the school rules and always carries him/herself in a professional manner.