iRubric: Courteous Communication rubric

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Courteous Communication

Courteous Communication Criteria Ratings Pts This criterion is linked to a Learning OutcomeAttentive Listening Student uses appropriate non-verbal cues to indicate attention. Listens without interrupting. 4 pts Exceeds Expectations 3 pts Meets Expectations 2 pts Meets some expectations 1 pts Does not meet expectations 0 pts Unable to score 4 pts Total Points: 4

Rubric Code: P22B3BB

By Brent_Davis

Draft

Public Rubric

Subject: Communication

Type: Assessment

Grade Levels: Undergraduate

Courteous Communication
	Poor 1 pts	Fair 2 pts	Good 3 pts	Excellent 4 pts
Respectful Address	Poor Refers to interlocutor in pejorative terms.	Fair Form of address is not pejorative, but is overly familiar.	Good Form of address is not overly famiiar nor overly formal.	Excellent Form of address is not overly famiiar nor overly formal, and is accompanied with non-verbal signs of warmth and respect.
Attentive Listening	Poor Fails to show attention or constantly interrupts.	Fair Listens fairly attentively, but indicates impatience or occasionally interrupts.	Good Listens without interrupting, but non-verbal communication is not entirely appropriate.	Excellent Student uses appropriate non-verbal cues to indicate attention. Listens without interrupting.
Turntaking	Poor	Fair	Good	Excellent Turn-ends are correctly projected and responses are swift and apropos to the conversation.
Questioning	Poor	Fair	Good	Excellent Questions show respect and concern. They invite the interlocutor to respond freely.
Self Control	Poor Physical or verbal aggression. Inappropriate, uncontrolled laughter or crying. Tantrums; meltdowns.	Fair Emotions are minimally regulated and affect is not appropriate to the situation.	Good Emotions are mostly regulated and affect is somewhat appropriate to the situation.	Excellent Emotions are regulated and affect is appropriate to the situation.