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iRubric: Sales Call Rubric

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Sales Call Rubric Sales Call Performance Sales Call Class Exercise - MK405 (Spring 2019) Rubric Code: GXAXA34 By richwall Ready to use Private Rubric Subject: Business Type: Assessment Grade Levels: Undergraduate

Sales Call Rubric
	Poor 1 pts	Fair 2 pts	Good 3 pts	Excellent 4 pts
Preparation	Poor The sales call was disorganized and sequence was hard to follow due to apparent lack of preparation.	Fair The sales call was disjointed and information delivered by the student seemed to jump around.	Good The sales call was informative and followed a logical sequence	Excellent The sales call was well organized, thoroughly prepared and was effectively delivered.
____ Step Sales Process Knowledge	Poor The student did not display a grasp of the information; student did not display any knowledge of the_____ Step Sales Process	Fair The student was somewhat comfortable with information; student displayed at least _____steps of the ______ Step Sales Process	Good The student was comfortable with information; student displayed at least _____ steps of the _____ Step Sales Process	Excellent The student was very comfortable with information; student displayed all the steps of the _____ Step Sales Process
Style (Delivery)	Poor Student spoke too quietly for the customer to hear or understand.	Fair Student spoke loud and rambled on which made it hard for the customer to understand	Good Student spoke somewhat clear and direct. The customer was able somewhat understand	Excellent The student very clear and direct. The customer completely understood the information
Engagement (Energy Level)	Poor Student showed limited engaged throughout the sales call process	Fair The student was engaged a fair amount throughout the sales call process.	Good The student was engaged a good amount throughout the sales call process.	Excellent The student was quite engaged throughout the sales call process