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iRubric: Service Assessment rubric

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Service Assessment 
Rubric Code: Y6WXW8
Ready to use
Public Rubric
Subject: Business  
Type: Assessment  
Grade Levels: 9-12

Powered by iRubric Service Assessment
Enter rubric description
  Poor

0 pts

Fair

1 pts

Good

2 pts

Very Good

3 pts

Market Appeal

Most customers will consider the service useful.

Poor

Appeals only to your great aunt in another province.
Fair

Appeals to a very limited market
Good

Appeals to a specific but large group
Very Good

Appeals to a large and varied group of people.
Demand

The best services are in demand. Avoid services that must be provided all at once.

Poor

Customers must have annual incomes greater than 100 000
Fair

Seasonal or one time service.
Good

Likely to be needed during the life of the business.
Very Good

Always needed. (Window washing).
Materials

Materials are available locally locally, regionally or nationally.

Poor

All materials must be purchased from separate vendors.
Fair

Most materials available locally; key items must be ordered from unknown vendors.
Good

Materials available from a single national, regional vendor.
Very Good

Materials available from a vendor who is familiar with student businesses.
Special Skill

Services that require too many workers with special talents should be avoided.

Poor

Requires 10 years of experience.
Fair

Requires special knowledge or skill.
Good

May be provided by key individuals with assistance of typical members
Very Good

Easily provided by people with basic skills
Time

Poor

8 hours per day, 7 days a week
Fair

Can only be provided at a specific time of day.
Good

May require more than 6 hours of work per week.
Very Good

Can be provided on a regularly scheduled time.
Labour

Poor

Entire Inventory is produced in one session by a few members
Fair

Entire inventory is produced in a few sessions by all members
Good

The rate of production exceeds the rate of sales.
Very Good

Production and sales are balanced.
Safety

Poor

Batman won't try this
Fair

Customers need special training or are at risk of injury
Good

safe for reasonable teens or adults
Very Good

Customer interaction limited
Price

Can be sold at a competitive price and still provide a profit margin

Poor

More than 25, less than 2 dollars
Fair

13 - 25 dollars
or
2 - 3 dollars
Good

3 - 5 dollars
Very Good

5 - 12 dollars
Gross Margin

Gross margin = cost of materials/sale price X 100

Poor

35%
Fair

35-40%
Good

41-45%
Very Good

45%




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