iRubric: Development of Effective Communication Skills rubric

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Development of Effective Communication Skills

Evaluation of nursing students interacting with the healthcare provider using the SBAR communication tool.

Rubric Code: U2X37BB

By pcatlin4

Ready to use

Public Rubric

Subject: Nursing

Type: (Other)

Grade Levels: Undergraduate

Development of Effective Communication Skills Evaluation of nursing students interacting with the healthcare provider using the SBAR communication tool.
	Novice 1 pts	Developing 2 pts	Accomplished 3 pts	Exemplary 4 pts
Recognition The ability to recognize a problem and the need to notify the healthcare provider.	Novice Unable to recognize problem and need to call without assistance from mentor.	Developing Recognizes problem but does not recognize need to notify healthcare provider.	Accomplished Recognizes problem but delays notifying the healthcare provider.	Exemplary Promptly recognizes problem and makes decision to notify healthcare provider
Situation A concise statement of the problem (Includes identification of self, client, work area, date, time of event, and the what, when, and how of the problem statement.	Novice Fails to identify self and client. Problem statement is unclear. Pertinent information is not included.	Developing Identifies self and client. The problem statement is unclear and indirect. Missing most of the pertinent information.	Accomplished Proper identification of self and client. Problem statement is vague. Most of the pertinent information included.	Exemplary Promptly recognizes problem and makes decision to notify healthcare provider Proper identification of self and client with all pertinent information. Problem statement is direct and clear. All pertinent information included.
Background Pertinent and brief information related to the situation. Includes history of problem, current situation, occurrences, and policies/standards).	Novice Includes meaningless or incomplete background information that does not support the situation. Information is unclear and incorrect.	Developing Includes minimal background information linked to the situation. Background information does not fully support the situation.	Accomplished Includes most appropriate background information to assist in supporting the situation. Some key needed information is lacking to fully support the situation.	Exemplary Includes all appropriate background information to support the situation (Ex: diagnosis, vital signs, select labs/diagnostics, medications) Identifies policy or standards per organization requirements.
Assessment Includes objective and subjective data pertaining to the situation and background	Novice Reports vague and inconsistent assessment that does not support the situation and background.	Developing Reports vague assessment of subjective and objective data that supports the situation and background.	Accomplished Reports complete assessment of direct and indirect subjective and objective data that supports the situation and background	Exemplary Reports complete assessment of direct subjective and objective data that supports the situation and background.
Recommendation The action requested or recommendation requested	Novice Unsure of plan of care to recommend for needed solutions to address the problem.	Developing Identifies an incomplete plan of care that partially addresses the problem.	Accomplished Identifies plan of care that partially address anticipated changes needed for improvement of problem.	Exemplary Identifies plan of care of anticipated changes needed for improvement of problem.
Organization The verbal report is clear, logical, and conveys need.	Novice Verbal report to the healthcare provider is unorganized, contains error, and does not follow SBAR.	Developing Verbal report to health care provider was unorganized and vague. Only 50% of SBAR components identified.	Accomplished Verbal report to health care provider follows logical sequences but was vague. At least 75% of SBAR components identified.	Exemplary Verbal report to healthcare provider follows logical sequence and is complete. Components of SBAR identified.
Documentation Includes all components of SBAR communication with the healthcare provider.	Novice Documentation is inaccurate and missing >75% of the core components of SBAR interaction.	Developing Documentation is vague and missing 50% of the core components of SBAR interaction.	Accomplished Documentation is accurate but missing 25% of the core components of SBAR interaction.	Exemplary Documentation is accurate and complete. It exhibits all core components of SBAR interaction.

Keywords:

SBAR comminucation, nursing

Subjects:

Nursing

Types:

(Other)

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