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iRubric: MA107 Soft Skills Evaluation rubric

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MA107 Soft Skills Evaluation 
MA107 Soft Skills Evaluation
Used for assessment of soft skills acquired during upper level medical training.
Rubric Code: QXWWBCB
By Kainie
Ready to use
Public Rubric
Subject: Medical  
Type: Assessment  
Grade Levels: Undergraduate

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In accordance with Vista College Student Dress Code (Medical Deaprtment)
  Unacceptable

1 pts

Below Average

2 pts

Acceptable

3 pts

Above Average

4 pts

Not Applicable

(N/A)

Professional Attire

(cleanliness, grooming, proper equipment)
Unacceptable

Appearance is rarely appropriate. In clear violation of campus, OSHA and/or CLIA requirements.
Below Average

Appearance is occasionally less than appropriate. Meets some campus, OSHA and CLIA requirements.
Acceptable

Appearance is usually neat and well-groomed. Usually wears appropriate attire. Meets most campus, OSHA and CLIA requirements (inappropriate hairstyle/color, long nails, excessive jewelry, etc.)
Above Average

Appearance is consistently neat and wears appropriate attire. Meets all campus, OSHA and CLIA requirements.
Not Applicable
Attendance

(in accordance with Vista College, TWC and COE regulations/guidelines)
Unacceptable

Absent repeatedly and does not inform appropriate personnel.
Below Average

Less than 2 unexcused absences.
Acceptable

Rarely absent but informs appropriate personnel.
Above Average

Never absent.
Not Applicable
Timeliness

(arrives to work prepared and on time)
Unacceptable

Is frequently late and unprepared (equipment and uniform).
Below Average

Is periodically late or unprepared.
Acceptable

Is seldom late or unprepared (less than 2 times), informs appropriate personnel.
Above Average

Regularly arrives on time and prepared.
Not Applicable
Team Skills

(functions effectively as member of healthcare team)
Unacceptable

Not a team player, does not know when to share information or consult team members.
Below Average

Poor team worker, rarely consults or shares information.
Acceptable

Good team member, consults and shares information when encouraged.
Above Average

Very good team member, relates well with team members, always consults and shares information.
Not Applicable
Positivity

(contributes to positive environment within department)
Unacceptable

Unable to get along with others or makes no attempt, sometimes creates friction.
Below Average

Sometimes moody or friendly, does not speak with good purpose.
Acceptable

Usually friendly, relates with other personnel the majority of the time.
Above Average

Consistently friendly, helpful, loyal and relates well with personnel.
Not Applicable
Accepts Supervision

(accepts constructive criticism and guidance)
Unacceptable

Rarely accepts guidance or direction, is defensive or argumentative, unwilling to change behavior.
Below Average

Sometimes willing to accept direction, rarely modifies behavior.
Acceptable

Accepts guidance or direction, frequently improves behavior.
Above Average

Consistently shows willingness to accept suggestions, shows improvement in behavior majority of time.
Not Applicable
Patient Interaction

(courteous, thoughtful, empathetic, patient, and non-judgmental)
Unacceptable

Selfish, inconsiderate or rude, unaware or insensitive to patient or patient's family.
Below Average

Seldom shows concern or interest in others, inconsistent in attending to patient and family's needs.
Acceptable

Usually concerned for and supportive of others.
Above Average

Consistently shows concern and support of others.
Not Applicable
Professional Manners

(displays integrity, sincerity and applies discretion)
Unacceptable

Is neglectful or inconsiderate of patients or team members' dignity and welfare, inappropriate use of clinical time (cell phone use, etc).
Below Average

Sometimes inconsiderate of others, sometimes inappropriately uses clinical time (cell phone use, long breaks, etc).
Acceptable

Generally considerate of others, appropriate use of clinical time and conducts self professionally.
Above Average

Always considerate of others, always acts in professional manner, and wants to be involved.
Not Applicable
Confidentiality

(HIPPA, appropriate medical terminology)
Unacceptable

Has difficulty collecting and communicating appropriate information, fails to maintain patient confidentiality.
Below Average

Needs in prompting in gathering and accurately communicating information.
Acceptable

Communicates in thorough manner, ensures confidentiality.
Above Average

Consistently communicates important information, ensures confidentiality.
Not Applicable
Time Management

(prioritizes work, adapts to changing workload, completes assignments on time)
Unacceptable

Rarely completes tasks, wastes time, needs constant assistance.
Below Average

Inconsistent in completing tasks and needs help in prioritizing.
Acceptable

Completes assigned tasks, needs occasional direction.
Above Average

Completes assigned tasks in timely fashion and rarely needs direction.
Not Applicable
Confidence

(in abilities, good judgment, maintains composure)
Unacceptable

Doesn't know when to seek assistance, oversteps boundaries, makes decisions harmful to patient care.
Below Average

Not always aware of limitations or professional boundaries, sometimes fails to seek assistance when it's needed.
Acceptable

Recognizes limitations majority of time, seeks assistance when necessary.
Above Average

Acts appropriately in stressful situations, respects limitations and recognizes professional boundaries, seek assistance when necessary.
Not Applicable
Participation

(in activities that enhance clinical performance)
Unacceptable

Participates only when encouraged from instructor or supervisor.
Below Average

Participates willingly in learning activities when prompted.
Acceptable

Willingly participates in activities.
Above Average

Initiates learning activities and seeks to enhance clinical performance.
Not Applicable




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