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iRubric: Front Desk Receptionist rubric

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Front Desk Receptionist

Front Desk Receptionist

Rubric Code: M3WB36

By woodsemily

Draft

Public Rubric

Subject: (General)

Type: (Other)

Grade Levels: (none)

Front Desk Applicants
	Poor 1 pts	Fair 2 pts	Average 3 pts	Good 4 pts	Excellent 5 pts
Experience 15 %	Poor No prior work or volunteer experience	Fair No prior work or volunteer experience related to the position	Average Some prior work or volunteer experience related to the position	Good At least 6 months prior work or volunteer experience directly related to the position	Excellent Extensive prior work or volunteer experience directly related to the position
Phone Screening 15 %	Poor Candidate's responses do not satisfy the screener AND candidate is not polite, not well-mannered, and/or uses slang	Fair Most or all of the candidate's responses satisfy the screener BUT candidate is not polite, not well-mannered, and/or uses slang	Average Candidate's responses satisfy the screener OR candidate is polite, well-mannered, and/or does not use slang	Good Most of candidate's responses satisfy the screener AND candidate is polite, well-mannered, and does not use slang	Excellent Candidate's responses satisfy the screener AND candidate has a pleasant speaking voice, is polite, well-mannered, and does not use slang
Common Sense Quiz 5 %	Poor Out of 5 questions, answered 0-1 correctly	Fair Out of 5 questions, answered 2 correctly	Average Out of 5 questions, answered 3 correctly	Good Out of 5 questions, answered 4 correctly	Excellent Out of 5 questions, answered 5 correctly
Interview 45 %	Poor Candidate's responses do not satisfy the interviewer AND candidate is not polite, not well-mannered, dressed inappropriately and/or uses slang	Fair Most or all of the candidate's responses satisfy the interviewer BUT candidate is not polite, not well-mannered, dressed inappropriately and/or uses slang	Average Candidate's responses satisfy the interviewer OR candidate is polite, well-mannered, and/or does not use slang	Good Most of candidate's responses satisfy the interviewer AND candidate is polite, well-mannered, dressed inappropriately and does not use slang	Excellent Candidate's responses satisfy the interviewer AND candidate has a pleasant speaking voice, is polite, well-mannered, dressed inappropriately and does not use slang
Computer Quiz 10 %	Poor Completes less than 50% of the assignment within the time limit OR Completes only 50% of assignment within the time limit but with several errors	Fair Completes only 50% of assignment within the time limit OR Completes 75% of assignment within the time limit but with several errors	Average Completes only 75% of assignment within the time limit OR Completes assignment within the time limit but with several errors	Good Completes assignment fully within the time limit but with only minimal errors	Excellent Completes assignment fully and correctly within the time limit
References 10 %	Poor References do not speak highly of the candidate	Fair References only acknowledge knowing/having worked with the candidate, but do not speak highly of them	Average Personal references speak highly of the candidate, but professional references have reservations	Good Personal and professional references speak highly of the candidate with only slight reservations	Excellent Both personal and professional references speak highly of the candidate with no reservations

Subjects:

(General)

Types:

(Other)

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