1 pts
2 pts
3 pts
The Room Attendant must properly stock their caddy with the proper chemicals and cleaning agents prior to going to the floor assigned
The Room Attendant is responsible for stocking their amenity caddy with soaps, shampoos, etc.
The Room Attendant must properly stock the cart with linen and other inventory required to complete the turnover of rooms
After reviewing the status of the room, the Room Attendant must use the proper protocols for entering a guestroom.
- Check door handles and locks to be sure they are working properly. - Check to see that room numbers are intact
Beds are to bed made in such a way that they attract the guests eyes in a positive manner
All furnishing must be dusted and reports made regarding stains
The Bathroom is one of the most vital areas where guests demand cleanliness.
Room Attendant must ensure that the proper linen is clean and properly placed in each bathroom.
Room Attendants must ensure that the guestroom has been properly cleaned and that guest supplies have been properly stocked as per hotel standard
Stationary and printed material are important for the guest and the Room Attendant must ensure that stationary supplies meet guest / hotel standards