iRubric: Supervisor Interview rubric

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Supervisor Interview

MSC Supervisor Interview

Rubric Code: B24C7B6

By bmcdavid

Ready to use

Public Rubric

Subject: (General)

Type: (Other)

Grade Levels: (none)

MSC Supervisor

Displays Self Awareness

Describe a situation where something that you did had a negative outcome.
• Was this situation result of something you had control over?
• What did you do to turn the situation around?

5 pts

Displays Flexibility/Dependability

This position may require you to work “flexible hours”, weekends and possibly holidays that others may have off.
• Tell me about a time you were scheduled to work and it interfered with your plans.
• How did you handle it?

5 pts

Displays Honesty/Integrity

Tell me about a time when there was an unexpected event that resulted in you having to take on additional duties.
• Did this result in your leader assigning you a task that you considered outside your job description?
• If so how did you handle the situation, if not how do you think you would handle the situation? What was the outcome, or what would you expect the outcome to be?

5 pts

Problem solving and motivation

Describe a situation where you had to research and review information for the purpose of making a decision or recommendation?
• What were some of the tools you used, such as survey data, research or statistics to define or solve a problem?
• If the recommendation was unpopular what steps did you take to explain the outcome?

(N/A)

Open mind and actively listening

Tell me about a time when you received negative feedback on your performance by a co?worker and how you handled this situation; did this result in a conflict? Do you feel the “criticism was constructive?
• Did this feedback result in you changing something either personally or professionally?

(N/A)

Displays Genuine Interest in Others

What do you do to ensure there is good communication between you another party?
• What steps do you find necessary take to make the member or co?worker feel comfortable?

(N/A)

Initiative and problem solving

Tell us about a time you identified a problem and the action you took to correct it

5 pts

Understanding of steps and behavior

How do you/or did you evaluate your employees performance

5 pts

Humility and appreciation/desire

Have you ever sought out criticism from your manager and how did it go?

5 pts

Ability to inspire

How do you/did you go about developing the people you manage?

5 pts

Project and Resource mgmt. skills

How far in advance to you typically plan work activities for yourself and your employees?

5 pts

demonstrate humility and kindness

Tell us about the hardest conversation you ever had with an employee.

5 pts

experience and communication skills

In your opinion which employees are the easiest to

(N/A)

1 pts

Displays Self Awareness

Review, re-assess, adjust plan, methods and targets as necessary

Displays Flexibility/Dependability

Enable, facilitate and ensure effective internal and external group communications

Shows commitment/dedication and accountability in one's work, and follows through on all projects, goals, aspects of one's work.

Displays Honesty/Integrity

Assess and change as necessary the balance and composition of the group

Problem solving and motivation

Demonstrates an active interest in enhancing current skills and learning new ones; applies advanced functional or technical knowledge to do his or her job at a high level of accomplishment

Open mind and actively listening

Displays Genuine Interest in Others

Is proficient in a variety of writing styles and uses the appropriate style that suits the message and audience

Initiative and problem solving

Is seen as bringing out the best in others in brainstorming sessions or one-on-one

Understanding of steps and behavior

Monitor and maintain overall performance against plan

Humility and appreciation/desire

Asks open-ended questions that encourage others to give their points-of-view and is approachable at all times.

Ability to inspire

Understand the team members as individuals - personality, skills, strengths, needs, aims and fears

Project and Resource mgmt. skills

Identify resources, people, processes, systems and tools (inc. financials, communications, IT)

demonstrate humility and kindness

Set boundaries to be simple and direct

experience and communication skills

1 pts

Displays Self Awareness

Enable, facilitate and ensure effective internal and external group communications

Displays Flexibility/Dependability

Fulfills all commitments made to peers, co-workers, and supervisor.

Displays Honesty/Integrity

Develop team-working, cooperation, morale and team-spirit

Problem solving and motivation

Insightfully selects, combines, or invents appropriate tools or technology for tasks

Open mind and actively listening

Works to make others feel ownership in one's own solutions

Displays Genuine Interest in Others

Composes clear, concise and crisp messages

Initiative and problem solving

Anticipate and resolve group conflict, struggles or disagreements

Understanding of steps and behavior

Establish responsibilities, objectives, accountabilities and measures, by agreement and delegation

Humility and appreciation/desire

Refrains from immediate judgment and criticism of others' ideas delivers criticism in a way that demonstrates sensitivity to the feelings of others and waits for others to finish their intended message before responding.

Ability to inspire

assist and support individuals - plans, problems, challenges, highs and lows, creates opportunities for enrichment, as well as development programs for others, and motivates them to participate

Project and Resource mgmt. skills

Investigates possible roadblocks and develops contingencies to redirect tasks so momentum is not lost

demonstrate humility and kindness

Take responsibility for your own problem, use “I” statements

experience and communication skills

1 pts

Displays Self Awareness

Give feedback to the group on overall progress; consult with, and seek feedback and input from the group

Displays Flexibility/Dependability

Works to achieve agreement (by offering alternatives, etc.) on time frames or objectives that can be realistically met.

Displays Honesty/Integrity

Identify and meet group training needs

Problem solving and motivation

Encourage the team towards objectives and aims - motivate the group and provide a collective sense of purpose

Open mind and actively listening

Welcomes the opportunity to arbitrate people problems

Displays Genuine Interest in Others

Checks for understanding of the communication by asking open-ended questions that draw out the listener's understanding.

Initiative and problem solving

Proactively identifies customer issues and quickly and effectively resolves customers’ problems

Understanding of steps and behavior

Create the plan to achieve the task - deliverables, measures, timescales, strategy and tactics

Humility and appreciation/desire

Listens actively and effectively.

Ability to inspire

Give recognition and praise to individuals - acknowledge effort and good work

Project and Resource mgmt. skills

Designs methods for implementing plans and for measuring success

demonstrate humility and kindness

Don’t expect people to read your mind, use confidant tone and body language

experience and communication skills

1 pts

Displays Self Awareness

Control and maintain activities and parameters.

Displays Flexibility/Dependability

Puts goals of the group ahead of one's own agenda, and supports and acts in accordance with final group decisions even when such decisions may not entirely reflect one's own position.

Displays Honesty/Integrity

Understands and appreciates the origins and reasoning behind key policies, practices, and procedures, and is involved with their evolution

Problem solving and motivation

Anticipates impact of change, and directs self and others in smoothly shifting gears

Open mind and actively listening

Responds to opposing views in a non-defensive manner.

Displays Genuine Interest in Others

Produces written communications that positively affect attitudes and beliefs through inspirational and timely messages

Initiative and problem solving

Demonstrates the ability to solve complex, difficult, and intractable problems

Understanding of steps and behavior

Identify aims and vision for the group, purpose, and direction - define the activity (the task), Establishes an effective, professional, and positive relationship with staff.

Humility and appreciation/desire

States own point-of-view without criticizing the other person's.

Ability to inspire

Creates an environment of positive feedback, encouraging others to reach farther and higher and to press on toward their goals

Project and Resource mgmt. skills

Develops effective strategies for the department and coordinates efforts to implement them

demonstrate humility and kindness

Understand you’re not in charge of how others feel or behave

experience and communication skills

1 pts

Displays Self Awareness

Set standards, quality, time and reporting parameters

Displays Flexibility/Dependability

Demonstrates concern for treating people fairly and equitably.

.

Displays Honesty/Integrity

Is a consummate networker who can initiate relationships within and between departments that leverage the strengths and capabilities of all parties

Problem solving and motivation

Uses ingenuity in dealing with ambiguous situations, and helps others to cope effectively

Open mind and actively listening

States own point-of-view without criticizing the other person's.

Displays Genuine Interest in Others

Repeats message back to speaker in a way that it is clear that the message is understood.

Initiative and problem solving

Train and develop individual team members

Understanding of steps and behavior

Provides feedback that is clear and direct. Describes the impact of actions and checks for understanding.

Humility and appreciation/desire

Maintains awareness of broad, longer-term objectives and works to ensure that all parties share this awareness while seeking solutions.

Ability to inspire

Identify and agree appropriate individual responsibilities and objectives

Project and Resource mgmt. skills

Fluently conveys the plan to all, creating structure for communication and interaction

demonstrate humility and kindness

You are responsible for the consequences of your assertive words/actions, rehearse

experience and communication skills

Subjects:

(General)

Types:

(Other)

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