iRubric: Administrative Assistant/Admissions Specialist rubric

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Administrative Assistant/Admissions Specialist

Administrative Assistant

Rubric for interview questions for Admissions Assistant

Rubric Code: B2276A7

By tmlee1974

Ready to use

Public Rubric

Subject: Education

Type: (Other)

Grade Levels: (none)

Spiritual Health Share how you came to know Jesus as Lord, and what He is currently teaching you.
	Poor 1 pt Candidate does not indicate a personal, active relationship with God in Christ. (N/A)	Fair 2 pts Candidate has a relationship with the Lord that seems immature and undeveloped. (N/A)	Good 3 pts Candidate has a relationship with the Lord but is not currently connected to a growing spiritual community. (N/A)	Excellent 4 pts Candidate has an active, strong relationship with the Lord and is daily growing through personal devotions and service. (N/A)
Vision Question 1 About what part of the CHESS vision and mission are you most passionate?	Poor 1 pt Candidate demonstrated no understanding to articulate the implementation of the CHESS vision and mission.	Fair 2 pts Candidate demonstrated little understanding to articulate the implementation of the CHESS vision and mission.	Good 3 pts Candidate demonstrated adequate understanding to articulate the implementation of the CHESS vision and mission.	Excellent 4 pts Candidate demonstrated signicant understanding to articulate the implementation of the CHESS vision and mission.
Vision Question 2 On a scale of 1 to 5, how would you rank the CHESS Core Values, and why do you put them in that order?	Poor 1 pt Candidate is unable to prioritize the CHESS Core Values.	Fair 2 pts Candidate can minimally prioritize the CHESS Core Values, but does not demonstrate conviction.	Good 3 pts Candidate adequately prioritizes the CHESS Core Values, but lacks conviction on why they are ordered in a particular order.	Excellent 4 pts Candidate confidently rates the CHESS Core Values and is expresses with personal conviction the rationale for the order.
Vision Question 3 What do you feel are the differences between working for a ministry and working for a business?	Poor 1 pt Candidate cannot distinguish the dierences in working in a ministry and business.	Fair 2 pts Candidate has some ability to distinguish the dierences in working in a ministry and business.	Good 3 pts Candidate can adequately distinguish the dierences in working in a ministry and business.	Excellent 4 pts Candidate has detailed plans to distinguish the differences in working in a ministry and business.
Temperment/Postive Affect	Poor 1 pt Poor eye contact; avoids social interactions	Fair 2 pts Reserved, slightly detached, cool; basic social skills	Good 3 pts Personable, welcoming, warm	Excellent 4 pts Would be a great asset to the team!
Problem-Solving Share about a time you created something new. How was the experience? What was the result? How did you feel?	Poor 1 pt No example of creating something new. Externalizes responsibility; lacks ownership or collaboration	Fair 2 pts Somewhat collaborative, expects direction for most activities.	Good 3 pts Creative and flexible, seeks input from team and is attentive to their role in the bigger picture.	Excellent 4 pts Ability to create and implement new concepts with proven success.
Conflict Management Share about a time you had a difficult conversation with a co-worker. What was the outcome?	Poor 1 pt Evidence suggests may be combative, defensive, blaming.	Fair 2 pts Evidence suggests may be yielding or resistant.	Good 3 pts Evidence indicates avoidance or vague and unclear.	Excellent 4 pts Evidence suggests desires to deal with it openly and biblically, and demonstrates effective use of crucial conversations.
"Customer" Service At CHESS, our customers are partners. Share an example of what characteristics demonstrate stewardship in excellent customer service.	Poor 1 pt Delayed or no response; kind but not relational; follow-up incomplete or slow	Fair 2 pts Delayed response; cordial but not highly relational; slow or no follow-up	Good 3 pts Prompt, kind & patient response; highly relational; follow-up may be incomplete or slow	Excellent 4 pts Prompt, kind & patient response; thorough and willing to research for a full response; highly relational; exceptional follow-up; ongoing support
Computer Skills	Poor 1 pt Novice: comfortable with email, attachments, word processing-- slower learner	Fair 2 pts Comfortable with email, attachments, GSuite, no database experience, -- moderate learner	Good 3 pts Comfortable with GSuite, Calendar, and some database experience -- Good learner	Excellent 4 pts Expert use of spreadsheets, calendaring, Hubspot, website, GSuite, and database exprience-- quick learner
Energy Share what energizes you and gives life to you. Share what depletes or discourages you.	Poor 1 pt Evidence suggests they may become easily overwhelmed; slower worker	Fair 2 pts Limited or vague evidence of basic organizational and time management skills for coping with multiple deadlines, frequent interruptions or last minute changes.	Good 3 pts Demonstrates adequate evidence of basic organizational and time management skills for coping with multiple deadlines, frequent interruptions or last minute changes.	Excellent 4 pts Evidence cited of exceptional organizational and time management skills for coping with multiple deadlines, frequent interruptions, and last minute changes.
Dependability	Poor 1 pt Inconsistencies reported, no evidence provided	Fair 2 pts Limited evidence provided	Good 3 pts Evidence provided suggests dependability and commitment to their role.	Excellent 4 pts Demonstrates strong personal commitment to the mission of CHESS.
Difficult Decisions Share a time when you had to make a difficult decision between two good alternatives, and the factors you used to make your decision.	Poor 1 pt Candidate could not express details of having to make a difficult decision.	Fair 2 pts Candidate articulates with vague details of having to make a difficult decision.	Good 3 pts Candidate articulates details of having to make a difficult decision.	Excellent 4 pts Candidate articulates with clarity and relevance details of having to make a difficult decision.
Habits Share with us a habit you have developed and sustained for at least one year.	Poor 1 pt Could not identify a habit that was sustained for 1 year.	Fair 2 pts Identified a habit, but was not able to sustain it for 1 year.	Good 3 pts Identified a habit and sustained it for a year.	Excellent 4 pts Identified more than 1 habit and provided evidence of sustainability for more than 1 year.

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