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Title

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Team work evaluation

team work evaluation

Grade levels: 9-12

jdragseth

Team work evaluation

team work evaluation

Grade levels: 9-12

jdragseth

Patient Education

To speak on the disease on a patient level applying principles of Patient Center Care. To be able to explain what the disease is, the signs and symptoms, and to talk about the treatment options.

Grade levels: Undergrad

jdragseth

Patient Prep for Evaluation and Assessment

Patient preparation for office visit including professional communication, patient identification, accurate vital sign measurements and patient preparation for an EKG.

Grade levels: 9-12

jdragseth

Telephone Skills

Evaulation of telephone skills as demostrated during actual and mock customer service calls

Grade levels:

jdragseth

Email Etiquette Assestment

Improve the agents’ level of email etiquette.

Grade levels: 9-12

jdragseth

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