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iRubric: HCC Administrative Assistant rubric

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HCC Administrative Assistant 
Rubric for interview questions for HCC Administrative Assistant
Rubric Code: X5B5XA
Ready to use
Public Rubric
Subject: Vocational  
Type: (Other)  
Grade Levels: (none)

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  Poor 0-1 pts

(N/A)

Basic 2-3 pts

(N/A)

Exceptional 4-5 pts

(N/A)

Temperment/Relationality

Questions 1 & 2

Poor 0-1 pts

Poor eye contact; avoids social interactions
Basic 2-3 pts

Reserved, slightly detached, cool; basic social skills
Exceptional 4-5 pts

Personable, welcoming, warm
Team Interface

Question(s) 3

Poor 0-1 pts

Externalizes responsibility; lacks ownership or collaboration
Basic 2-3 pts

somewhat collaborative, expects direction for most activities.
Exceptional 4-5 pts

Creative and flexible, seeks input from team and is attentive to their role in the bigger picture.
Conflict Management

Question(s) 4

Poor 0-1 pts

Evidence suggests may be yielding or resistant.
Basic 2-3 pts

Evidence indicates avoidance or vague and unclear.
Exceptional 4-5 pts

Evidence suggests desires to deal with it openly and biblically.
Office Management
  Poor 0-1 pts

(N/A)

Average 2-3 pts

(N/A)

Good 4-5 pts

(N/A)

Office Experience

Question(s) 5

Poor 0-1 pts

no / minimal office experience
Average 2-3 pts

1 to 2 years of office experience
Good 4-5 pts

3 plus years of recent office experience
Computer skills

Question(s) 6

Poor 0-1 pts

novice: comfortable with email, attachments, word processing-- slower learner
Average 2-3 pts

comfortable with email, attachments, all the Microsoft office suite, no financial software experience, -- moderate learner
Good 4-5 pts

comfortable with email, attachments, Microsoft office suite, has financial software as well as other types of computer software experience -- quick learner
Knowledge of Office Equipment

Question(s) 7

Poor 0-1 pts

novice: comfortable with basic copier functions; reports poor relationship with machines-- slower learner
Average 2-3 pts

novice, but comfortable with learning about office equipment; not afraid to use the manual-- moderate learner to quick learner
Good 4-5 pts

Experience with a variety of office equipment and vendors. --Quick Learner who sees their role as an expert in this field.
Organizational style

Question(s) 8

Poor 0-1 pts

No evidence of time management skills; easily overwhelmed; slower worker
Average 2-3 pts

Evidence suggests a loose approach to task completion; reports difficulty juggling multiple activities.
Good 4-5 pts

Evidence of a system of planning, prioritizing, initiating and completing tasks. Exceptional self monitoring.
Multi-tasking

Question(s) 10 & 11

Poor 0-1 pts

Evidence suggests they may become easily overwhelmed; slower worker
Average 2-3 pts

Limited or vague evidence of basic organizational and time management skills for coping with multiple deadlines, frequent interruptions or last minute changes.
Good 4-5 pts

Evidence cited of exceptional organizational and time management skills for coping with multiple deadlines, frequent interruptions or last minute changes.
Record Keeping

Question(s) 12 & 13

Poor 0-1 pts

Novice; no previous experience with maintaining records for an organization like HCC
Average 2-3 pts

Some (1-2) experiences related to maintaining records including confidentiality and storage over a period of time longer than 6 months.
Good 4-5 pts

2 or 3+ years of experience with record keeping and the issues that go along with it: storage, archival, proper destruction/security and confidentiality.
General
  Poor 0-1 pts

(N/A)

Average 2-3 pts

(N/A)

Good 4-5 pts

(N/A)

Independence/Decision Making

Question(s) 14

Poor 0-1 pts

Limited independence; complete tasks as given, requires oversight
Average 2-3 pts

Can work independently with direction and moderate supervision and assistance
Good 4-5 pts

Self starter, seeks clarification and creative problem solving options.
Dependability

Question 15
Rate according to evidence in prior answers.

Poor 0-1 pts

Inconsistencies reported, no evidence provided
Average 2-3 pts

Limited evidence provided
Good 4-5 pts

Evidence provided suggests dependability and commitment to their role.
Vocational Fit

Question(s) 16

Poor 0-1 pts

skill set is marginal, no connection to role in ministry
Average 2-3 pts

Skill set is a good fit, but there is little to no connection as a ministry.
Good 4-5 pts

This job is part of God's plan and purpose for their lives
Flexibility of Schedule

Question(s) 17

Poor 0-1 pts

desires full time or has inconsistent availability
Average 2-3 pts

full time and/or part time with some inflexibility and limited daytime availability.
Good 4-5 pts

part time during traditional "office" hours




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