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Copy of Basic Contact OIR Assessment

Basic Contact

Tactical Communications: Assessment of Basic Contact

Rubric Code: U5BXA

By jzynda

Draft

Public Rubric

Subject: Vocational

Type: Exam

Grade Levels: Undergraduate

Basic Contact
	F 1 pts	D-Awkward 2 pts	C/B-Competent 3 pts	A-Proficient 4 pts
Greeting	F Fails to greet.	D-Awkward Greeting done but not professional. Body language is incongruent with verbalization. Tone is unacceptable Defective delivery. Major hesitation prior to greeting.	C/B-Competent Greets subject in nonspecific terms. Ambivelance in demeanor but non-offensive	A-Proficient Uses apppropriate greeting with convincing body language. Declarative voice. Tone, pace, pitch and modulation is appropriate. No hesitation, flowed well, smooth delivery.
Introduction	F Fails to introduce self/agency	D-Awkward Introduces only self or agency. Uses wrong agency if switched employers	C/B-Competent Conveys appropriate information in nondescript tone	A-Proficient Conveys appropriate information in manner which is clearly understandable.
Reason for Contact	F Fails to state reason for contact.	D-Awkward vague about reasoning for stop. judgemental when explaining reasoning	C/B-Competent Conveys proper reason for stop	A-Proficient Relays reason for contact as well as justification to actually make stop.
Any reason?	F Fails to ask for explanation or reason...	D-Awkward Asks for reasoning but doesn't listen to answer	C/B-Competent Appropriately asks for reasoning	A-Proficient Asks for reasoning, repeats back reasoning for clarification, empathizes
Identification	F Fails to ask for identification.	D-Awkward ask for ID but stops if challenged or no physical ID card available	C/B-Competent Asks for ID and receives it	A-Proficient Asks for ID either from ID card or verbally from subject, confirms information, verifys status
Other Information	F Fails to clarify or seek other information.	D-Awkward asks for additional information but either doesnt' remember or record properly	C/B-Competent Asks for common information and records as needed	A-Proficient Asks for appropriate additional information on first contact. Phone #, SS #, registration, etc. Gathers enough information for action. Inquires about subjects actions, destination, or other personal info
Decision	F Fails to make decision or makes faulth decision.	D-Awkward Doesn't address all issues but hits major points	C/B-Competent addresses all appropriate issues	A-Proficient Addresses all issues, enforces issues without malice (doesn't pile on), explains decisions clearly to subject. can support actions
Closure	F Fails to end contact positively.	D-Awkward ends contact but forgets to convey it clearly. Leaves subject with unanswered questions	C/B-Competent ends contact appropriately	A-Proficient Confirms subject's understanding of incident and requirements on his part. ends contact without undue escalation of actions, allows subject to save face and re-enter society safely

Subjects:

Vocational

Types:

Exam
(Other)

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