iRubric: Basic Contact rubric

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Basic Contact

Tactical Communications: Assessment of Basic Contact

Rubric Code: U5ABX

By willisrc

Draft

Public Rubric

Subject: Vocational

Type: Exam

Grade Levels: Undergraduate

Basic Contact
	F 1 pts	D-Awkward 2 pts	C/B-Competent 3 pts	A-Proficient 4 pts
Greeting	F Fails to greet.	D-Awkward Greeting done but not professional. Body language is incongruent with verbalization. Tone is unacceptable Defective delivery. Major hesitation prior to greeting.	C/B-Competent	A-Proficient Uses apppropriate greeting with convincing body language. Declarative voice. Tone, pace, pitch and modulation is appropriate. No hesitation, flowed well, smooth delivery.
Introduction	F Fails to introduce self/agency	D-Awkward	C/B-Competent	A-Proficient
Reason for Contact	F Fails to state reason for contact.	D-Awkward	C/B-Competent	A-Proficient
Any reason?	F Fails to ask for explanation or reason...	D-Awkward	C/B-Competent	A-Proficient
Identification	F Fails to ask for identification.	D-Awkward	C/B-Competent	A-Proficient
Other Information	F Fails to clarify or seek other information.	D-Awkward	C/B-Competent	A-Proficient
Decision	F Fails to make decision or makes faulth decision.	D-Awkward	C/B-Competent	A-Proficient
Closure	F Fails to end contact positively.	D-Awkward	C/B-Competent	A-Proficient