iRubric: Repair Order Assessment rubric

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Repair Order Assessment

Rubric to assess students on accurately filling out repair orders per state standards.

Rubric Code: TX35CA5

By Rpwerner

Draft

Public Rubric

Subject: Vocational

Type: Exam

Grade Levels: 9-12, Undergraduate

Repair Order Assessment
	Unsatisfactory 10 pts	Partially Proficient 30 pts	Proficient 80 pts	Advanced 100 pts
Customer Personal and Vehicle Info.	Unsatisfactory Inaccurate/Incomplete no usable customer information, no usable vehicle information. Missing or inaccurate information. Student show little effort.	Partially Proficient Partially Inaccurate/Incomplete Some usable customer or vehicle information, but many mistakes. Student showed some effort. would not stand up in court.	Proficient Proficient Most information is clear and accurate for customer and vehicle. Very few mistakes. May stand up in court. Student showed good effort, demonstrated good understanding.	Advanced Correct/Accurate Documented correctly no legal mistakes no missing or mislabeled.Student showed mastery and demonstrated good understanding.
3 C's, labor calculation	Unsatisfactory Inaccurate/Incomplete no usable customer/vehicle information, no usable repair information. Missing or inaccurate information. Student show little effort.	Partially Proficient Partially Inaccurate/Incomplete Some usable customer or vehicle information, but many mistakes. Student showed some effort. would not stand up in court.	Proficient Proficient A mostly readable documentation for each line. A good understanding is made of the 3 C's and what may need to be repaired. TSB's listed. Student understands the process.	Advanced Correct/Accurate readable documentation for each line. A clear understanding is made of the 3 C's and what may need to be repaired. TSB's listed. Student has mastered the process.
Customer/class presentation	Unsatisfactory Inaccurate/Incomplete no customer information, no usable vehicle information for customer presentation. Missing or inaccurate information. Student show little effort.	Partially Proficient Partially Inaccurate/Incomplete Some usable customer or vehicle information, but many mistakes. Student showed some effort. Customer would not have trust in presentation.	Proficient Proficient Good customer presentation, customer would trust the technician to do the work.	Advanced Correct/ Accurate Great customer presentation, customer would do the work and buy any additional work technician found on the vehicle.