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iRubric: Dining Room FOH Services rubric

iRubric: Dining Room FOH Services rubric

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Dining Room FOH Services 
Dining Room FOH Services
Students will be able to perform Front of the House Service practical skills to industry and or employment standards.
Rubric Code: MX93C59
By tiptoe26
Ready to use
Public Rubric
Subject: Vocational  
Type: Assessment  
Grade Levels: Undergraduate

Powered by iRubric Dining Food And Beverage Service
  Poor

1 pts

Fair

2 pts

Good

3 pts

Excellent

4 pts

Appearance
25 %

Poor

Unsatisfactory uniform.
and/or Unprofessional grooming.
Fair

Initial uniform and/or grooming are unsatisfactory, but both are corrected before service.
Good

Both uniform and grooming are professional at beginning of shift.
Excellent

Mentoring level of professional grooming and uniform.
Helps other students understand and achieve professional standards.
Dining Room set-up
20 %

Inspect tableware and dining room for cleanliness. Place settings are correct. Additional tabletop items are present (salt, water pitchers, etc.). Mise en place (ice, trays, serving cloths, etc.) are complete.
Poor

Fails to complete two or more set up functions.
Fair

Fails to complete one set up function. Set up is done correctly, but not on a timely basis.
Good

All set up functions are done correctly and on a timely basis.
Excellent

Demonstrates mentorship level of dining room set up. Assists other students where needed without being asked.
Dining Room Service
30 %

Identifies and solves problems independently. Serves and clears plates correctly. Serves beverages from the right. Service is discreet. Communication style is friendly, professional. Executes duties according to place in hierarchy of FOH brigade (Maitre d', Captain, Front Waiter, Runner.
Poor

Rude to Customers, Peers or Supervisors.
or Fails to perform two or more service functions correctly.
Fair

Fails to perform one service function correctly. and/or Performance of duties are slow and inefficient.
Good

All service functions are done correctly and in a timely manner.
Excellent

Demonstrates mentorship level of dining room service. Assists peers, supervisor and customers without being asked.
Cleanup Operations
25 %

Safely transports tabletop items to dishroom. Follows scraping, soaking, loading procedures.
Fairly shares burden for dishes and cleanup.
Poor

Contaminates clean dishware, creating unsafe environment for serving food. or Fails to perform one or more functions in cleanup correctly.
Fair

Avoids cross- contamination of clean and dirty dishware. Performs all cleanup functions correctly.
Good

Organizes workspace and staff to ensure safe foodhandling in FOH.
Completes all cleanup functions quickly and efficiently.
Excellent

Demonstrates a mentorship level of cleanup. Assists peers and supervisors without being asked. Understands and maintains high standards of cleanup procedure and performance.



Keywords:
  • perform skills to industry standards

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