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iRubric: Customer Identification Program rubric

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Customer Identification Program 
Fiserv Premier Navigator Maintenance
Rubric Code: MAAX99
By fcbtrainer
Ready to use
Public Rubric
Subject: Vocational  
Type: Assessment  
Grade Levels: (none)

Powered by iRubric Customer Identification Program
  Good

1 pts

Access

Good

Personal Banker can identify two separate ways to access CIP from Wolters Kluwer.
CIP Information-Ind.

Good

Employee completely fills out all information necessary for an individual.
CIP Information-Com.

Good

Employee completely fills out all information necessary for an entity.
Driver's License

Good

The Personal Banker completes the driver's license section for an individual correctly as well as "adding" the information into the report.
Selections

Good

The PB can identify which of the services should initially be selected for reporting.
QualiFile

Good

Personal Banker can identify when to print the QualiFile report.
Status

Good

Employee can change the status of the service from processed to complete.
Authentication

Good

The Personal Banker acknowledges if Authentication is needed.
Approvals

Good

PB identifies if approval is needed and by whom the approvals are given for account opening.
Printed Documents

Good

The Personal Banker has the correct documents printed to attach with the Signature Card.




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