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iRubric: Client Consultations 1 rubric

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Client Consultations 1 Ms Hart - Client Consultations 1 Students will be scored on how they conduct a client consultation using professionalism and how informative they were while using the 10 step consultation method. Rubric Code: K2W89W2 By HairTeacher3 Ready to use Public Rubric Subject: Vocational Type: Assessment Grade Levels: 9-12

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	Little to No Evidence 10 pts	Limited Evidence 15 pts	Clear 20 pts	Clear, Consistent & Convincing 25 pts
Introduction	Little to No Evidence Student did not greet their client using their name, welcoming them to the salon, ask the clients name/greet the client by name.	Limited Evidence Student greeted the client but did not introduce themselves, shake the clients hand, or address the client/ask the client her name.	Clear Student greeted the client and introduce themselves, but did not shake the clients hand, or address the client/ask the client her name.	Clear, Consistent & Convincing Student greeted the client, shook the clients hand, and addressed the client or asked the client their name.
Determine client need/ Suggestions	Little to No Evidence Student did not ask the client what service the client needed and did not make recommendations on that service.	Limited Evidence Client had to inform the student what service they need provided but the student did not ask. Student made recommendations based on the service the client wanted only.	Clear Student determined what the client needed but only made recommendations based on the service the client wanted only.	Clear, Consistent & Convincing Student determined what the client needed and make recommendations based on the needs of the clients hair and the service they will provide the client.
Maintainance Discussion	Little to No Evidence Maintainance was not discussed. Client was not told how often to return. No future appointment was made.	Limited Evidence Brief discussion of new style maintainance. Client asked about future appointment.	Clear Some aspects of new style were addressed. Breif discussion on maintainance was explained. Talk of future appointment discussed.	Clear, Consistent & Convincing All aspects of new style were addressed and maintanance was thoughly explained. Client was booked for future appointment.
Professionalism	Little to No Evidence Student was not professional.	Limited Evidence Student was partially professional but mostly laughing and joking. Did not take the assignment seriously.	Clear Student was mostly professional and the consultation did include minimal laughing and joking.	Clear, Consistent & Convincing Srudent was highly professional and the consultation was informative to the client. The consultation was well delivered.