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iRubric: Clerical Work Skills Assessment rubric

iRubric: Clerical Work Skills Assessment rubric

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Clerical Work Skills Assessment 
Rubric Code: D93B58
Draft
Public Rubric
Subject: Vocational  
Type: (Other)  
Grade Levels: (none)

Powered by iRubric Clercal Work Skills Assessment
Work skills assessment for clerical position.
  Poor

Does not meet standards of needs improvement. Does not work well in office/clerical setting.

1 pts

Good

Meets expectations. Works well in office/clerical setting.

3 pts

Excellent

Exceeds expectations. Works exceptionally well in office/clerical setting.

5 pts

Appearance
5 pts

The impression created by grooming and dress.

Poor

Client does not dress in casual professional attire.
Good

Client dressed in professional casual attire.
Excellent

Client dressed in professional casual to impression employer.
Attendance & Punctuality
5 pts

Consider reliability and the willingness to work scheduled hours.

Poor

Client arrives late. Client is late from breaks and lunch.
Good

Client arrives right on time. Client returns on time from breaks and lunch.
Excellent

Client arrives early. Client returns on time from breaks and lunch.
Dependability
5 pts

Consider the ability to do required jobs properly and accurately with appropriate level of supervision.

Poor

Client does not complete tasks properly. Client needs continually supervision to perform tasks.
Good

Client completes tasks properly with minimal supervision.
Excellent

Client completes tasks properly with occasional supervision. Client takes the initiative to start next task.
Enthusiasm
5 pts

Consider how the client recognizes and takes action on job responsibilities. Consider the client's attitude towards the job.

Poor

Client must always be told what to do, not a self starter, has a negative attitude.
Good

Normal supervision required. Has a positive attitude.
Excellent

Pushes through work on own initiative. Willingly accepts additional responsibility. Has a positive attitude.
Work Quality
5 pts

Consider the neatness, accuracy and general efficiency of the client's work.

Poor

Careless work-has to be constantly checked. Inattentive and discourteous to others.
Good

Few errors-work usually correct and accurate. Courteous to others.
Excellent

Consistently good quality and accuracy. Courteous and friendly to customers.
Work Quantity
5 pts

Consider the amount of work turned out and the promptness with which it is completed.

Poor

Needs constant supervision to complete tasks.
Good

Uses time productively to complete tasks to complete tasks.
Excellent

Uses time efficiently and productively to complete tasks. Asks for another task when other task are completed.
Team Work
5 pts

Consider the client's attitude towards management and fellow workers in accomplishing work tasks.

Poor

Uncooperative and tactless towards others.
Good

Cooperates with others in all areas. Very helpful to others.
Excellent

Promotes cooperation and goodwill. Willingly helps others.
Work Environment
5 pts

Consider the ability to work in a quiet and professional working environment.

Poor

Inability to maintain quiet working environment with continual supervision. Inappropriate discussions
Good

Maintains quiet working environment with occasional supervision.
Excellent

Promotes ability to maintain a quiet and professional working environment with minimal supervision.
Organization
5 pts

Consider the overall organization of the client to meet total responsibilities.

Poor

Much confusion. Wastes time through poor planning.
Good

Attempts to establish organizing habits for efficient use of time.
Excellent

Usually plans time well. Needs minimal supervision.




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