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Found 4 Rubrics   (showing Rubrics 1 thru 4 )  
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 Title      Built By 
1 rubric Telephone Skills       popup preview  
Evaluation of telephone skills as demonstrated during mock customer service call via a voice mail apology.

Grade levels:   Undergrad  
tdearing
2 rubric Business Email Assignment       popup preview  
Students must write an email as if they are the customer service representative of a corporation answering a complaint from a customer.

Grade levels:   9-12   Undergrad  
tdearing
3 rubric Business Voice Mail Greetings       popup preview  
An effective voice mail greeting is an important communication tool used to convey to callers the business' approach to customer care.

Grade levels:   9-12   Undergrad  
tdearing
4 rubric Leaving Business Voice Mail Messages       popup preview  
Leaving effective voice mail messages is an important communication tool used to convey the business' approach to customer care.

Grade levels:   9-12   Undergrad  
tdearing

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