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rubrics by Llais05
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1
Classwork Rubric
This rubric shows how classwork will be evaluated.
Grade levels:
9-12
Undergrad
Llais05
2
Phone Business Skills- #1 Phone order
Evaluation of business phone skills that include aquiring accurate information, directing conversation, tone/attitude conveyed, Legibility
Grade levels:
9-12
Llais05
3
Telephone Conversation
The students are required to make some telephone conversation and use the vocabulary on the telephone properly.
Grade levels:
Post Grad
Llais05
4
Business Email Assignment
Students must write an email
Grade levels:
Undergrad
Llais05
5
Telephone Skills
Evaulation of telephone skills as demostrated during actual and mock customer service calls
Grade levels: N/A
(draft)
Llais05
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