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Marketing Plan - Restaurant

Development of a marketing plan for the Top O'Mill Restaurant at THTI

Grade levels: Undergrad

sadiyat

Marketing Plan

Development of a marketing plan for a new or improved product or service

Grade levels:

sadiyat

Customer Service Role Play: LEARN Model

Write a role play taking place with a situation that requires Guest Recovery. Your role play must have an active part for all members. There should be a clearly defined Moment Of Truth when the employee(s) must be a champion for the Guest(s) or a manager stepping in to be the Champion and Delight the Guest. You will have different scenarios from which to choose.Students must find a creative way to incorporate theory presented throughout the course. Enthusiasm is a must!

Grade levels: 9-12

sadiyat

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