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Resume
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2412414 118th Drive NE • Lake Stevens, WA 98258 • Phone 425-377-1395
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Cassandra White
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Objective
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To obtain a career within an established organization where my skills and dedication will gain me a position of responsibility.
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Summary of qualifications
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n Comfort level in high-volume work flow with creative problem resolution capabilities.
n First-class customer service experience; excellent communication skills.
n Strong ability to perform multiple tasks at once.
n Excellent record keeping skills.
n Ability to work independently to set and meet established goals.
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Work experience
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10/2002– 3/2003 Lugers, Inc Lake Stevens, WA
North-end Manager
· Ran the office for a company that subcontracted from Home Depot. Scheduled workers, contacted customers to arrange appointments and communicated daily with both the main office and Home Depot.
6/2000 – 12/2001 Nordstrom Seattle, WA
Sales Associate
· Worked as a top sales associate in the women’s department. Adept at handling difficult clients and representing the Nordstrom reputation of impeccable service.
05/1991 – 10/1999 American Airlines Based in New York
Flight Attendant
· Over 9 years experience with in-flight service working closely with other flight attendants to fulfill individual requests, calm anxious passengers, and assure the comfort of the customer.
2/1997 – 05/1991 The Seattle Times Seattle, WA
Advertising Clerk
· Assisted sales representatives with advertising copy, worked with advertisers to resolve problems and take corrections over the phone, and checked all incoming advertising for content.
Customer Service Clerk
· Worked with customers to resolve subscription and billing questions over the phone. Also acted as liaison between carriers and supervisors. Responsibilities included soothing irate customers as well as providing information about the newspaper.
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References
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Available Upon Request
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2414 118th Drive NE • Lake Stevens, WA98258 • Phone 425-377-1395
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Cassandra White
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Objective
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To obtain a career within an established organization where my skills and dedication will gain me a position of responsibility.
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Summary of qualifications
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n Comfort level in high-volume work flow with creative problem resolution capabilities.
n First-class customer service experience; excellent communication skills.
n Strong ability to perform multiple tasks at once.
n Excellent record keeping skills.
n Ability to work independently to set and meet established goals.
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Work experience
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10/2002– 3/2003 Lugers, Inc Lake Stevens, WA
North-end Manager
· Ran the office for a company that subcontracted from Home Depot. Scheduled workers, contacted customers to arrange appointments and communicated daily with both the main office and Home Depot.
6/2000 – 12/2001 Nordstrom Seattle, WA
Sales Associate
· Worked as a top sales associate in the women’s department. Adept at handling difficult clients and representing the Nordstrom reputation of impeccable service.
05/1991 – 10/1999 American Airlines Based in New York
Flight Attendant
· Over 9 years experience with in-flight service working closely with other flight attendants to fulfill individual requests, calm anxious passengers, and assure the comfort of the customer.
2/1997 – 05/1991 The Seattle Times Seattle, WA
Advertising Clerk
· Assisted sales representatives with advertising copy, worked with advertisers to resolve problems and take corrections over the phone, and checked all incoming advertising for content.
Customer Service Clerk
· Worked with customers to resolve subscription and billing questions over the phone. Also acted as liaison between carriers and supervisors. Responsibilities included soothing irate customers as well as providing information about the newspaper.
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References
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Available Upon Request
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2414 118th Drive NE • Lake Stevens, WA98258 • Phone 425-377-1395
|
Cassandra White
|
Objective
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To obtain a career within an established organization where my skills and dedication will gain me a position of responsibility.
|
|
Summary of qualifications
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|
|
|
n Comfort level in high-volume work flow with creative problem resolution capabilities.
n First-class customer service experience; excellent communication skills.
n Strong ability to perform multiple tasks at once.
n Excellent record keeping skills.
n Ability to work independently to set and meet established goals.
|
|
Work experience
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|
|
|
10/2002– 3/2003 Lugers, Inc Lake Stevens, WA
North-end Manager
· Ran the office for a company that subcontracted from Home Depot. Scheduled workers, contacted customers to arrange appointments and communicated daily with both the main office and Home Depot.
6/2000 – 12/2001 Nordstrom Seattle, WA
Sales Associate
· Worked as a top sales associate in the women’s department. Adept at handling difficult clients and representing the Nordstrom reputation of impeccable service.
05/1991 – 10/1999 American Airlines Based in New York
Flight Attendant
· Over 9 years experience with in-flight service working closely with other flight attendants to fulfill individual requests, calm anxious passengers, and assure the comfort of the customer.
2/1997 – 05/1991 The Seattle Times Seattle, WA
Advertising Clerk
· Assisted sales representatives with advertising copy, worked with advertisers to resolve problems and take corrections over the phone, and checked all incoming advertising for content.
Customer Service Clerk
· Worked with customers to resolve subscription and billing questions over the phone. Also acted as liaison between carriers and supervisors. Responsibilities included soothing irate customers as well as providing information about the newspaper.
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References
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Available Upon Request
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2414 118th Drive NE • Lake Stevens, WA98258 • Phone 425-377-1395
|
Cassandra White
|
Objective
|
|
|
|
To obtain a career within an established organization where my skills and dedication will gain me a position of responsibility.
|
|
Summary of qualifications
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|
|
|
n Comfort level in high-volume work flow with creative problem resolution capabilities.
n First-class customer service experience; excellent communication skills.
n Strong ability to perform multiple tasks at once.
n Excellent record keeping skills.
n Ability to work independently to set and meet established goals.
|
|
Work experience
|
|
|
|
10/2002– 3/2003 Lugers, Inc Lake Stevens, WA
North-end Manager
· Ran the office for a company that subcontracted from Home Depot. Scheduled workers, contacted customers to arrange appointments and communicated daily with both the main office and Home Depot.
6/2000 – 12/2001 Nordstrom Seattle, WA
Sales Associate
· Worked as a top sales associate in the women’s department. Adept at handling difficult clients and representing the Nordstrom reputation of impeccable service.
05/1991 – 10/1999 American Airlines Based in New York
Flight Attendant
· Over 9 years experience with in-flight service working closely with other flight attendants to fulfill individual requests, calm anxious passengers, and assure the comfort of the customer.
2/1997 – 05/1991 The Seattle Times Seattle, WA
Advertising Clerk
· Assisted sales representatives with advertising copy, worked with advertisers to resolve problems and take corrections over the phone, and checked all incoming advertising for content.
Customer Service Clerk
· Worked with customers to resolve subscription and billing questions over the phone. Also acted as liaison between carriers and supervisors. Responsibilities included soothing irate customers as well as providing information about the newspaper.
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References
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|
|
|
Available Upon Request
|
|
2414 118th Drive NE • Lake Stevens, WA98258 • Phone 425-377-1395
|
Cassandra White
|
Objective
|
|
|
|
To obtain a career within an established organization where my skills and dedication will gain me a position of responsibility.
|
|
Summary of qualifications
|
|
|
|
n Comfort level in high-volume work flow with creative problem resolution capabilities.
n First-class customer service experience; excellent communication skills.
n Strong ability to perform multiple tasks at once.
n Excellent record keeping skills.
n Ability to work independently to set and meet established goals.
|
|
Work experience
|
|
|
|
10/2002– 3/2003 Lugers, Inc Lake Stevens, WA
North-end Manager
· Ran the office for a company that subcontracted from Home Depot. Scheduled workers, contacted customers to arrange appointments and communicated daily with both the main office and Home Depot.
6/2000 – 12/2001 Nordstrom Seattle, WA
Sales Associate
· Worked as a top sales associate in the women’s department. Adept at handling difficult clients and representing the Nordstrom reputation of impeccable service.
05/1991 – 10/1999 American Airlines Based in New York
Flight Attendant
· Over 9 years experience with in-flight service working closely with other flight attendants to fulfill individual requests, calm anxious passengers, and assure the comfort of the customer.
2/1997 – 05/1991 The Seattle Times Seattle, WA
Advertising Clerk
· Assisted sales representatives with advertising copy, worked with advertisers to resolve problems and take corrections over the phone, and checked all incoming advertising for content.
Customer Service Clerk
· Worked with customers to resolve subscription and billing questions over the phone. Also acted as liaison between carriers and supervisors. Responsibilities included soothing irate customers as well as providing information about the newspaper.
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|
References
|
|
|
|
Available Upon Request
|
|
2414 118th Drive NE • Lake Stevens, WA98258 • Phone 425-377-1395
|
Cassandra White
|
Objective
|
|
|
|
To obtain a career within an established organization where my skills and dedication will gain me a position of responsibility.
|
|
Summary of qualifications
|
|
|
|
n Comfort level in high-volume work flow with creative problem resolution capabilities.
n First-class customer service experience; excellent communication skills.
n Strong ability to perform multiple tasks at once.
n Excellent record keeping skills.
n Ability to work independently to set and meet established goals.
|
|
Work experience
|
|
|
|
10/2002– 3/2003 Lugers, Inc Lake Stevens, WA
North-end Manager
· Ran the office for a company that subcontracted from Home Depot. Scheduled workers, contacted customers to arrange appointments and communicated daily with both the main office and Home Depot.
6/2000 – 12/2001 Nordstrom Seattle, WA
Sales Associate
· Worked as a top sales associate in the women’s department. Adept at handling difficult clients and representing the Nordstrom reputation of impeccable service.
05/1991 – 10/1999 American Airlines Based in New York
Flight Attendant
· Over 9 years experience with in-flight service working closely with other flight attendants to fulfill individual requests, calm anxious passengers, and assure the comfort of the customer.
2/1997 – 05/1991 The Seattle Times Seattle, WA
Advertising Clerk
· Assisted sales representatives with advertising copy, worked with advertisers to resolve problems and take corrections over the phone, and checked all incoming advertising for content.
Customer Service Clerk
· Worked with customers to resolve subscription and billing questions over the phone. Also acted as liaison between carriers and supervisors. Responsibilities included soothing irate customers as well as providing information about the newspaper.
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|
References
|
|
|
|
Available Upon Request
|
|
2414 118th Drive NE • Lake Stevens, WA98258 • Phone 425-377-1395
|
Cassandra White
|
Objective
|
|
|
|
To obtain a career within an established organization where my skills and dedication will gain me a position of responsibility.
|
|
Summary of qualifications
|
|
|
|
n Comfort level in high-volume work flow with creative problem resolution capabilities.
n First-class customer service experience; excellent communication skills.
n Strong ability to perform multiple tasks at once.
n Excellent record keeping skills.
n Ability to work independently to set and meet established goals.
|
|
Work experience
|
|
|
|
10/2002– 3/2003 Lugers, Inc Lake Stevens, WA
North-end Manager
· Ran the office for a company that subcontracted from Home Depot. Scheduled workers, contacted customers to arrange appointments and communicated daily with both the main office and Home Depot.
6/2000 – 12/2001 Nordstrom Seattle, WA
Sales Associate
· Worked as a top sales associate in the women’s department. Adept at handling difficult clients and representing the Nordstrom reputation of impeccable service.
05/1991 – 10/1999 American Airlines Based in New York
Flight Attendant
· Over 9 years experience with in-flight service working closely with other flight attendants to fulfill individual requests, calm anxious passengers, and assure the comfort of the customer.
2/1997 – 05/1991 The Seattle Times Seattle, WA
Advertising Clerk
· Assisted sales representatives with advertising copy, worked with advertisers to resolve problems and take corrections over the phone, and checked all incoming advertising for content.
Customer Service Clerk
· Worked with customers to resolve subscription and billing questions over the phone. Also acted as liaison between carriers and supervisors. Responsibilities included soothing irate customers as well as providing information about the newspaper.
|
|
References
|
|
|
|
Available Upon Request
|
|
2414 118th Drive NE • Lake Stevens, WA98258 • Phone 425-377-1395
|
Cassandra White
|
Objective
|
|
|
|
To obtain a career within an established organization where my skills and dedication will gain me a position of responsibility.
|
|
Summary of qualifications
|
|
|
|
n Comfort level in high-volume work flow with creative problem resolution capabilities.
n First-class customer service experience; excellent communication skills.
n Strong ability to perform multiple tasks at once.
n Excellent record keeping skills.
n Ability to work independently to set and meet established goals.
|
|
Work experience
|
|
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a top sales associate in the women’s department. Adept at handling difficult clients and representing the Nordstrom reputation of impeccable service.
|
|
References
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|
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|
Available Upon Request
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