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iRubric: Interpersonal Communication Rubric
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Interpersonal Communication Rubric
Interpersonal Communication Rubric
Audrey D. Johnson
Rubric Code:
ACC452
By
tpruett
Ready to use
Public Rubric
Subject:
Communication
Type:
(Other)
Grade Levels:
(none)
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Communication Skill
Exemplary
4 pts
Proficient
3 pts
Marginal
2 pts
Unacceptable
1 pts
Clarity
Exemplary
Uses words, terms, and examples which others clearly understand.
Proficient
Most words, terms, and examples are clearly understood. Some jargon may be present.
Marginal
Uses confusing words and terms; uses examples that to some degree, help listener to understand.
Unacceptable
Uses confusing words, terms, and/or examples which listener does not understand.
Listening
Exemplary
Is always attentive to others when they speak and is not distracted. Uses reflective/active listening strategies to ensure understanding of all participants.
Proficient
Is always attentive to others when they speak and is not distracted. May clarify occasionally.
Marginal
Is occassionally inattentive to others when they speak; may occasionally distract/interupt others.
Unacceptable
Is consistently inattentive to others when they speak; consistenly distracts/interupts others.
Eye Contact
Exemplary
Faces and maintains eye contact with those who are speaking without being distracted.
Proficient
Faces and maintains eye contact with the speaker; occasionally loses or removes eye contact.
Marginal
Faces and maintains eye contact with the speaker; often loses or removes eye contact distracting speaker.
Unacceptable
Does not face or maintain eye contact with the speaker; annoys speaker.
Context
Exemplary
Is fully aware of the audience; changes language, demeanor, and delivery to best match the audience.
Proficient
Is aware of the audience; occasionally changes language, demeanor, and delivery to best match the audience.
Marginal
May be aware of different individuals but makes little effort to change language, demeanor, or delivery.
Unacceptable
Is unaware the audience and makes no change language, demeanor, or delivery.
Information Seeking
Exemplary
Asks questions when what is being said is unclear; questions are pertinent to main ideas.
Proficient
Asks questions when what is being said is unclear; some questions are not pertinent to main ideas.
Marginal
Asks questions when what is being said is unclear; many questions are not pertinent to main ideas and do not allow the speaker to effectively communicate.
Unacceptable
Exhibits little or no interest in information being shared; no information seeking questions are asked.
Sensitivity
Exemplary
Interacts with others with deep sensitivity to interpersonal nuances.
Proficient
Interacts with others with sensitivity to interpersonal nuances.
Marginal
Interacts with others with some sensitivity to interpersonal nuances.
Unacceptable
Interacts with others with no sensitivity to interpersonal nuances.
Voice
Exemplary
Always speaks in an understandable voice, using clear tone, enunciation, and reasonable pace; message is clearly received.
Proficient
Speaks in voice which is generally understandable, sometimes tone, enunciation, and pace may interfere with message; message is fairly clear.
Marginal
Speaks in voice which is often difficult to understand, often tone, enunciation, and pace interfere with message; message is somewhat clear.
Unacceptable
Speaks in voice which is frequently difficult to understand due to poor tone, enunciation, and pace; message is not clear.
Shared Goals
Exemplary
Works toward shared goals in a highly cooperative manner.
Proficient
Works toward shared goals in a cooperative manner.
Marginal
Works toward shared goals in a less than cooperative manner.
Unacceptable
Not cooperative in working toward a shared goal.
Encouragement/Support
Exemplary
Provides hopeful encouragement, maximum support, and highly constructive feedback.
Proficient
Provides encouragement, support, and constructive feedback
Marginal
Provides some encouragement, minimal support, and minimal constructive feedback
Unacceptable
Provides discouraging, non-supportive, and destructive feedback.
Subjects:
Communication
Types:
(Other)
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