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iRubric: Rubric for Listening

iRubric: Rubric for Listening

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Rubric for Listening 
Rubric for Counseling Skills Video
Students role play counseling session and demonstrate appropriate active listening skills. No questions, no advice, no problem solving. Use active listening skills of paraphrasing, reflections, minimal encouragers, and summarizations. Clarification only when necessary.
Rubric Code: NX936XA
By nfavero
Ready to use
Public Rubric
Subject: Humanities  
Type: Presentation  
Grade Levels: Graduate

Powered by iRubric Criteria for Interviewing Skills
  Poor

2 pts

Fair

3 pts

Good

4 pts

Great

5 pts

Posture/Length
5 pts

Poor

Role play was 3 or less minutes in length.

The counselor used closed uninviting posture with little to no eye contact. Their tone made little connect with the client and
Fair

Role play was 5 minutes in length.

The counselor used minimal eye contact, was limited in their use of facial expression or used too much, and appeared disinterested or lacking in empathy
Good

Role play was 5-7 minutes.

The counselor showed empathy, made good eye contact, expressed themselves through appropriate facial expression and gestures much of the time.
Great

Role play was 7-10 minutes.

The counselor showed a master of skill in the area of empathy, eye contact, facial expression & gestures, physical distance and voice tone
Facilitation/Minimal Encouragers
5 pts

Poor

The counselor never facilitated further discussion by the client. Client speech was difficult to hear or understand and interviewer did not pay attention to the client.
Fair

The counselor used minimal facilitation to further discussion by the client. Client interrupted the interviewee and did not pay close attention to the client.
Good

The counselor used facilitation some of the time, though awkward at times. Client seemed hesitant to make more meaningful statements. Counselor paid some attention to the client.
Great

The counselor used facilitation well. Client responded with more meaningful statements. Counselor did not speak too fast or too slowly. Counselor was attentive to the answers of the client.
Reflective Statements
5 pts

Poor

The Counselor never used reflective statements to draw out interviewees feelings.
Fair

The counselor used one or more reflective statements to draw out cleint's feelings.
Good

The counselor used reflective statements often and consistently to draw out client's feelings.
Great

The counselor used reflective statements effectively to draw out client's feelings and continue session.
Paraphrasing/Summarizations
5 pts

Poor

Counselor never paraphrased or summarized what the interviewee was saying.
Fair

Some of the time the Counselor paraphrased or summarized, but it was inconsistent and with some parroting.
Good

The counselor paraphrased and summarized often and consistently without parroting the cleint's words.
Great

The counselor used paraphrasing and summarizing meaningfully and effectively to facilitate the session.



Keywords:
  • counseling, interview, active listening



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