Skip to main content
Nia Speaks


RCampus


Resume

 

                                                      

Nia M. Speaks

  niaspeaks@yahoo.com

 

 

Objective

A full time position in or related to the Health Information Technlogy field


Work Experience


World Relief Headquarters                                                                       Baltimore, MD
Data Entry Clerk                                                                                       2003 - Present


• Input data, record, and verify donor information using Raiser’s Edge.
• Prepare daily deposits, batch donations, code and review gifts.
• Process credit card donations using Payfuse.
• Update and process recurring electronic fund transfer donations on a monthly basis.
• Prepare matching gift and workplace giving correspondence.

• Assist in managing workplace giving programs.
• Identify and resolve data entry errors.
• Maintain manual and automated record keeping and filing systems.
• Process credit card donations and event registration using Net Community.
• Maintain donor confidentiality.
• Receive and direct calls from donors.
• Create and perform query searches using The Raiser’s Edge.
• Merge multiple constituent records using The Raiser’s Edge.
• Investigate donor and potential donor wealth using The Researcher’s Edge.
• Respond orally and in writing to moderately complex inquiries requiring research or interpretation of departmental policies and procedures.
• Make referrals to professional staff or others as appropriate.
• Supervise and train temporary staff.
• Train staff on The Raiser’s Edge software.

                
Speaks Enterprise LLC                                                                             Baltimore, MD
Assistant Director of Housing Development                                            2003 - 2007


• Assist in the overall planning and administration.
• Negotiate contracts for construction, maintenance, security, garbage removal, and grounds keeping services.
• Assist in financial operations of the property- including collection of rent and maintenance bills.
• Mail correspondence to tenants.
• Visit properties for inspections, and make arrangements for repairs if needed.
• Enforce rules and regulations, and investigate resident’s complaints and when necessary file for evictions.
• Show units to prospective tenants.


Mt. Olive Holy Evan. Church                                                                   Baltimore, MD
Volunteer Coordinator                                                                               2004 - 2006


• Mentored young women for life and ministry.
• Help plan long and short term ministry events on a quarterly basis.
• Prepared presentations for events.
• Co-facilitated round-table discussions.
• Assisted in the formulation of mission and vision statements.
• Assisted in developing strategic plans for the calendar year.
• Helped create and prepare conference materials.
• Helped identify fundraising opportunities.
• Assisted in the preparation of budgets and budget projections.
• Assisted in the identification and recruitment of new team members.
• Coordinated with other ministries to facilitate events.

The Growing Tree Toys & Books                                                         State College, PA
Sales Associate                                                                                       2002 – 2003


• Responsible for cash register.
• Restocked and priced items.
• Shipped merchandise to customers.
• Responsible for keeping sales floor clean.
• Some phone responsibilities.
• Conducted summer craft sessions.

Education/Training
Baltimore City Community College, 2006 - Present
Health Information Technology – Baltimore, MD

The Pennsylvania State University, 1999 - 2003
Human Development and Family Studies – State College, PA

Skills
Windows 2003; Windows 2007; The Raiser’s Edge; Researcher’s Edge; Internet; GroupWise 5.5; Command Spanish; Net Community

Special Projects
• Designed and wrote Data Entry Manual for WR Donor Services
• Created World Relief Prayer Response Card
• Assisted in developing World Relief Donor Response Survey
• Assisted in planning 2004 Women’s Retreat
• Assisted in planning 2005 Women’s Retreat
• Assisted in planning 2005 African American Cultural Event
• Assisted in planning 2006 Mother Daughter Tea Party
• Assisted in planning 2006 Youth Conference

Organizations
Alpha Nu Omega Sorority, Inc.

American Health Information Management Association
Timbrel Church New Partners Ministry, Director
Waltherson Improvement Association

 

n16