iRubric: Complaint Letter Rubric

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Complaint Letter Rubric Complaint Letter Rough Draft Rubric Code: T34872 By capage Ready to use Public Rubric Subject: Finance Type: Writing Grade Levels: (none)

Complaint Letter Enter rubric description
	No Evidence 3 pts	Needs Improvement 5 pts	Some Evidence 7 pts	Much Evidence 10 pts
Letter Format Complaint letter is in the appropriate formal format including date & your address & your name	No Evidence	Needs Improvement	Some Evidence	Much Evidence
Elements of Letter Part 1 Included Company name & contact person or Title of person	No Evidence	Needs Improvement	Some Evidence	Much Evidence
Elements of Letter Part 2 Includes detailed situation & problem	No Evidence	Needs Improvement	Some Evidence	Much Evidence
Elements of Letter Part 3 Includes resolution options, and a way to contact you to resolve the problem by a reasonable date.	No Evidence	Needs Improvement	Some Evidence	Much Evidence
Grammar Complaint letter is free of grammar, spelling, and punctuational errors.	No Evidence	Needs Improvement	Some Evidence	Much Evidence