iRubric: Respite Care Provider Performance Evaluation rubric

Is punctual; never late or absent without good cause and always contacts supervisor; Utilizes work time in a highly responsible and productive manner.


PLUS

Enters shifts in online scheduling app, confirms shifts with families and notifies supervisors of any issues with scheduling.

Is punctual; never late or absent without good cause and always contacts supervisor; Utilizes work time in a highly responsible and productive manner.

Occasionally late or absent but usually with good reason and consistently contacts supervisor; Utilizes work time in a responsible and productive manner.

Absent or late more than desirable. Absences and tardiness impact work performance; Does not report absences, tardies or variations of schedule to supervisor; Sometimes fails to utilize work time in a responsible and productive manner.

Is chronically late or absent; fails to contact supervisor; Does not use work time in a responsible and productive manner.

Self starter; anticipates, recognizes and meets demands and deadlines; Consistently stays focused on priorities. Utilizes available resources effectively. Makes suggestions for improving procedures or products.

PLUS

Goes above and beyond to meet and exceed families needs.

Looks for opportunities to serve families.

Proactive and creative building relationships with families.

Builds reputation within respite community of being and

Self starter; anticipates, recognizes and meets demands and deadlines; Consistently stays focused on priorities. Utilizes available resources effectively. Makes suggestions for improving procedures or products.

Takes responsibility for assigned tasks and seeks additional responsibilities or tasks as appropriate; Maintains focus.

Difficulty working independently. Has problems maintaining focus and completing assigned tasks; Seldom seeks additional tasks.

Requires constant or direct supervision. Does not complete assigned tasks or focus on priorities. Does not take initiative.

Continually seeks out and takes advantage of opportunities for learning and professional growth. Views new challenges as learning opportunities.

PLUS

Understands successes and failures are both opportunities for growth

Seeks feedback from peers, supervisors and Management

Continually seeks out and takes advantage of opportunities for learning and professional growth. Views new challenges as learning opportunities.

Seeks out and takes advantage of opportunities for learning and professional growth.

Rarely seeks and takes advantage of learning opportunities Professional growth is not a priority.

Does not attempt to learn or grow professionally, Skills need to be updated.

Demonstrates strong, effective oral communications skills using clear, precise, and grammatically correct language in a confident and professional manner.

PLUS

Constant consideration for families feelings and needs communicates in compassionate and sensitive way.

Demonstrates strong, effective oral communications skills using clear, precise, and grammatically correct language in a confident and professional manner.

Demonstrates effective oral communication skills using clear and precise language.

Is inconsistent or ineffective in the demonstration of oral communications skills.

Lacks oral communication skills which makes completion of assigned duties difficult; many noticeable errors.

Excellent, thorough understanding and application of job functions.

PLUS

Never stops having an attitude of growth and learning.

Excellent, thorough understanding and application of job functions.

Good understanding and application of job functions.

Some understanding of skills and job functions, but requires additional training and supervision.

Lacks understanding of job functions. May be unwilling or unable to learn necessary skills.

Consistently demonstrates willingness to improve and implement suggestions/directives made by supervisor. Response to constructive evaluations results in performance improvement.

Independently seeks out opportunities for growth.

Consistently demonstrates willingness to improve and implement suggestions/directives made by supervisor. Response to constructive evaluations results in performance improvement.

Occasionally responds to suggestions/directives made by supervisor. Generally seeks to improve performance and response to evaluation frequently results in improved performance.

Resists suggestions/directives made by supervisor. Response to constructive evaluation sometimes results in limiting actions only to exactly what is directed and a marked decrease in independent work.

Fails to respond to suggestions from supervisor. Often does not follow directives. Response to constructive evaluation often results in diminished productivity or undesirable behaviors.