iRubric: Email Etiquette Assestment rubric

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Email Etiquette Assestment Rubric Code: DXC9AA2 By Angelith23 Draft Public Rubric Subject: Foreign Languages Type: Assessment Grade Levels: Post Graduate

Criteria Enter rubric description
	Poor 1 pts	Good 1 pts	Very Good 1 pts	Excellent 1 pts
Email Structure Agent uses the basic e-mail structure: Subject line, Salutation, Content Signature.	Poor	Good	Very Good	Excellent
Subject line Subject line needs to convey some message and must have meaning.	Poor	Good	Very Good	Excellent
Salutation The correct salutation is used to address the customer.	Poor	Good	Very Good	Excellent
Opening Opening sets the pace of the email, gives the recipient an idea of the same as well sets the tone	Poor	Good	Very Good	Excellent
Structure: To, CC, BCC To, CC, BCC are used properly.	Poor	Good	Very Good	Excellent
Tone The right choice of words and phrases depict a polite and professional tone.	Poor	Good	Very Good	Excellent
Styling in Email writing	Poor	Good	Very Good	Excellent