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iRubric: Evaluation of Student AT Communication Skills w/a Coach rubric

iRubric: Evaluation of Student AT Communication Skills w/a Coach rubric

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Evaluation of Student AT Communication Skills w/a Coach 
Evaluation of Student Communication Skills w/Healthcare Prof
Rubric Code: TXB7566
By mstockdale
Ready to use
Public Rubric
Subject: Medical  
Type: Assessment  
Grade Levels: Graduate

Powered by iRubric Communication
  Not Done

0 pts

Requires Improvement

1 pts

Exemplary

3 pts

Greeting

Not Done

Does not greet coach but immediately engages in task.

Does not identify self as student AT
Requires Improvement

Only identifies them self but does not attempt even an informal greeting.

OR

Greets coach but does not introduce themselves as a student AT
Exemplary

Uses individual's name (Dr./Mr./Mrs./Ms., followed by last name, if provided), is warm and personal

Identifies them self as a student AT
Rapport and Respect

Not Done

Does not demonstrate personal concern.

Focus is on the task, rather than the individual they are addressing or talking about

Does not thank individual for their time
Requires Improvement

Displays personal concern and is genuine during the interaction

May not thank individual for their time
Exemplary

Displays personal concern and is genuine during the interaction

Builds rapport and is respectful
Verbal Communication

Not Done

Does not speak clearly, and understandably (e.g. pronunciation, modulation, volume, articulation)

Does not use correct oral conventions (e.g. mechanics of language as well as subject specific terms.
Requires Improvement

The interaction feels awkward because student has an ongoing difficulty with communication

Rambles and repeats but gets the point across.
Exemplary

Uses open, clear and understandable language ( e.g. volume, annunciation and articulation are appropriate for the situation)

Avoids rambling and uses correct mechanics such as subject specific terms.
Active Listening and Empathy

Not Done

Makes no attempt to respond to or validate emotion, leaving the coach/SID feeling frustrated and unheard.
Requires Improvement

Shows little interest or encouragement for the expression of emotion and encourages individual to "move on".

OR

Responds to emotion (by offering validation), yet does not but does NOT stress importance of patient safety/privacy.
Exemplary

Validates emotion (using reflective and supportive responses) but stresses importance of patient safety/privacy as primary concern
Professional Demeanor

Not Done

Demeanor is not at all appropriate for a professional. (nervous, giggly, defensive, etc)
Requires Improvement

At times, the professionalism displayed feels somewhat impersonal, clinical, or "cold". ( a sense of being detached from the situation)
Exemplary

Professional demeanor (conduct, behaviors) exhibited throughout the encounter demonstrate their understanding of the role of the AT.
Confidence

Not Done

Lacks confidence
Requires Improvement

May require improvement in confidence displayed or is overconfident
Exemplary

Appears confident in an appropriate way.
Eye contact

Not Done

Uncomfortable, either lacking or excessive.

Relies on notes exclusively to respond
Requires Improvement

Fair, but may occasionally be awkward

Relies on notes often, which detracts from communication
Exemplary

Varied, comfortable, and natural

Refers to notes minimally
Body language and distance

Not Done

Awkward and does not react to cues that they are too close or too far for an optimal interaction
Requires Improvement

Body language and distance requires some improvement. The interaction feels uncomfortable to either individual.
Exemplary

Exhibits finesse and command of body movement and proximity. Gestures used and distance are optimal for the interaction.
Use of fillers (e.g. ah, um, uh)

Not Done

Fillers are frequent and detract from the verbal message
Requires Improvement

Some fillers are noted, however these are minimal and do not detract from the verbal message
Exemplary

Avoids use of fillers during the interaction
Jargon &modification

Not Done

Uses of jargon

Unable to express themselves in terms a lay person can understand
Requires Improvement

Attempts to avoid jargon but gets tripped up or verbally stumbles as they explain/talk.
Exemplary

Information is stated clearly, avoids medical jargon
Trust

Not Done

As the evaluator, I would NOT trust this student as my athletic trainer. I would NOT feel comfortable with them interacting with my athletes.
Requires Improvement

As an evaluator, I would trust this students as my athletic trainer but believe my athletes would not be comfortable with them.
OR As an evaluator, I would NOT trust this students as my athletic trainer but believe my athletes would connect well with them and be comfortable.
Exemplary

As the evaluator, I would trust this student to be my athletic trainer. I would feel comfortable with them interacting with my athletes.



Keywords:
  • communication, athletic trainer


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