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iRubric: PERFORMANCE EVAL 90 DAYS rubric

iRubric: PERFORMANCE EVAL 90 DAYS rubric

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PERFORMANCE EVAL 90 DAYS 
Rubric Code: M23558W
Ready to use
Public Rubric
Subject: (General)  
Type: (Other)  
Grade Levels: (none)

Powered by iRubric 90 day evaluation
This evaluation is to be completed by the staff member as a self-evaluation and by the manager.
  Poor

1 pts

Good

3 pts

Excellent

4 pts

Job Duties

Understand, meet and/or exceed the responsibilities of your job. This will include (but not be limited to) knowing how to properly pull a shot and steam milk; complete opening/closing procedures; prepare all drinks on our menu as directed; operate POS system; restock and clean during slow times.

Poor

Requires reminders to complete opening/closing checklists. Does not always prepare drinks as instructed. Struggles to operate the POS system and does not restock and clean during slow times.
Good

Employee meets the job responsibilities. Mostly completes duties as instructed consistently. Prepares drinks as instructed all of the time. Keeps busy restocking and cleaning during slow times.
Excellent

Employee meets and exceeds the job responsibilities. Completes all duties exactly as instructed consistently and thoroughly. Prepares drinks as instructed all of the time. Keeps busy restocking and cleaning during slow times.
Quality & Service

Demonstrate consistently high quality and customer service standards.

Poor

Employee struggles to be friendly with customers and does not greet them with a smile.
Good

Employee is friendly and smiles at most clients. Generally displays a positive and happy attitude but sometimes struggles to do so in stressful situations.
Excellent

Employee is friendly and smiles at every single client. Displays a positive and happy attitude to every single customer no matter how busy or difficult the situation is.
Productivity

Capable of sustaining a fast, efficient pace when needed.

Poor

Employee cannot sustain a fast, efficient pace.
Good

Employee displays moments of being able to handle multiple tasks at once and manages most of their time efficiently .
Excellent

Employee excels at completing multiple tasks at once and manages all time efficiently .
Cleanliness

Washing hands with soap and hot water frequently during work; maintaining high standards for personal hygiene; cleaning up after oneself.

Poor

Employee requires consistent reminders to wash hands upon entering trailer, does not arrive well-groomed, brushes their hair and grooms themselves in the trailer, consistently leaves personal items behind and does not clean up after themselves.
Good

Employee washes their hands upon entering the trailer but requires an occasional reminder, frequently washes hands during their shift, arrives for work well-groomed with hair tied back and no jewelry that can interfere with job functions Employee generally cleans up after themselves.
Excellent

Employee consistently washes their hands upon entering the trailer, frequently during their shift, arrives for work well-groomed with hair tied back and no jewelry that can interfere with job functions Employee consistently cleans up after themselves as much as possible.
Reliability, Dependability

Being on time, ready and able to perform your job to the maximum of your ability. Showing up for scheduled shifts, minimal schedule disruptions or calling out, tardiness.

Poor

Employee is routinely late, has called out at the last minute 3 times in 90 days, requests personal days consistently at the last minute, and cannot be trusted to show up for scheduled shifts.
Good

Employee generally shows up for their scheduled shift on time, stays to the end of their shift, generally advises management time off requests more than 14 days prior, generally alerts the team about being late and has not no-showed a shift in the last 90 days.
Excellent

Employee is always dependable to show up for their scheduled shift on time, stays to the end of their shift, advises management time off requests more than 14 days prior, alerts the team about being late and has not no-showed a shift in the last 90 days.
Communication

Open, respectful communication with coworkers and managers.

Poor

Employee engages in disrespectful verbal and/or non-verbal communication with coworkers and/or managers.
Good

Generally maintains respectful verbal and non-verbal communication with co-workers and managers but struggles at times. Occasionally engages in passive-aggressive talk. Attempts to Practice open and honest communication with others but needs to continue to work on this. Resolves conflicts but sometimes requires outside intervention. Sometimes engages in open and clear communication.
Excellent

Maintains respectful verbal and non-verbal communication with co-workers and managers at all times. Never engages in passive-aggressive talk. Practices open and honest communication with others. Resolves conflicts without requiring outside intervention. Engages in open and clear communication.
Attitude

A positive, helpful attitude which leads to better performance and healthy employee morale.

Poor

Displays a negative attitude, assumes the worst intentions in some or all of their co-workers, does not expect the best of themselves and does not do their best.
Good

Employee generally thinks positively, requires reminders of the best intentions of people, generally does their best and mostly expects the best of themselves.
Excellent

Employee thinks positively, assumes the best intentions of people, does their best and expects the best of themselves.
Accountability

“Own” your job performance and behavior.

Poor

Consistently blames others for poor performance or negative behaviors.
Good

Employee occasionally blames others for their mistakes. Often takes ownership of their performance and behavior. Apologizes when needed. Mostly lets others know when they need help or made a mistake.
Excellent

Employee never blames others for their mistakes. Takes ownership of their performance and behavior. Apologizes when needed. Proactively lets others know when they need help or made a mistake.
Honesty

I can be trusted in my role at this company. I do not steal, lie, and I act in an ethical manner at all times.

Poor

Has displayed dishonest behavior such as giving away product, stealing, lying and other unethical behavior.
Good

Employee can be generally trusted to respect the property inside the coffee trailer, not steal, not give away items to others, and acts in a trustworthy, ethical manner.
Excellent

Employee can be trusted to respect the property inside the coffee trailer, never steal, not give away items to others, and acts in a trustworthy, ethical manner at all times.




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