1 pts
2 pts
3 pts
4 pts
(N/A)
builds rapport and likeability with decision makers. Earns reciprocity and can influence. Builds trust. Assures decision makers that our solution is investment-worthy
presents information in a compelling manner. Tailors communication to account for the audience. Builds confidence and excitement about our solution. Is a story-teller
Enter descriptioncorrectly and successful translates a client’s statements, questions, tone, inaction, context, etc. and provides a reply in response that adds value (most often through our solution). Does so proactively before needing input from the client. Draws connection between client needs and our solution that enhances our position
see same as above
is a brand advocate and can nimbly highlight the correct aspects of our solution that best match client needs. Is able to provide compelling knowledge that demonstrates expertise of our product and establishes us as industry resources
works well with others and can use live meetings/calls to critique or accept criticism. Goes the extra mile
able to share best practices with co-workers, contributes to meetings and offers insight on strategic endeavors