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iRubric: Complaint Letter Rubric

iRubric: Complaint Letter Rubric

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Complaint Letter Rubric

  Derived from rubric: Complaint Letter Rubric
built by RomonaChetty

Rubric Code: AX853A4
ready Ready to use    public Public Rubric

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Keywords: (None)
Categories: Subjects: English   Finance  
Types: Writing  
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Powered by iRubric Complaint Letter
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  No Evidence
3 pts
Needs Improvement
5 pts
Some Evidence
7 pts
Much Evidence
10 pts
Letter Format
Complaint letter is in the appropriate formal format including date & your address & your name
No Evidence


Needs Improvement


Some Evidence


Much Evidence


Elements of Letter Part 1
Included Company name & contact person or Title of person
No Evidence


Needs Improvement


Some Evidence


Much Evidence


Elements of Letter Part 2
Includes detailed situation & problem
No Evidence


Needs Improvement


Some Evidence


Much Evidence


Elements of Letter Part 3
Includes resolution options, and a way to contact you to resolve the problem by a reasonable date.
No Evidence


Needs Improvement


Some Evidence


Much Evidence


Grammar
Complaint letter is free of grammar, spelling, and punctuational errors.
No Evidence


Needs Improvement


Some Evidence


Much Evidence





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