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iRubric: Respite Care Provider Performance Evaluation rubric

iRubric: Respite Care Provider Performance Evaluation rubric

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Respite Care Provider Performance Evaluation built by AspireBC

Rubric Code: VX92239
Yearly Evaluation of Respite Care Providers
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Keywords: Respite Care Providers
Categories: Subjects: (General)  
Types: (Other)  
Grade Levels:

Powered by iRubric Respite Care Evaluation Rubric
Rubric used to evaluate Respite Care Providers at Aspire Behavioral Care
  Superior
5 pts
Exemplary
4 pts
Proficient
3 pts
Developing
2 pts
Ineffective
1 pts
1a. Attendance & use of time
a. Starts work on time and consistently maintains a punctual work schedule; maintains online schedule.
Superior

Is punctual; never late or absent without good cause and always contacts supervisor; Utilizes work time in a highly responsible and productive manner.


PLUS

Enters shifts in online scheduling app, confirms shifts with families and notifies supervisors of any issues with scheduling.
Exemplary

Is punctual; never late or absent without good cause and always contacts supervisor; Utilizes work time in a highly responsible and productive manner.
Proficient

Occasionally late or absent but usually with good reason and consistently contacts supervisor; Utilizes work time in a responsible and productive manner.
Developing

Absent or late more than desirable. Absences and tardiness impact work performance; Does not report absences, tardies or variations of schedule to supervisor; Sometimes fails to utilize work time in a responsible and productive manner.
Ineffective

Is chronically late or absent; fails to contact supervisor; Does not use work time in a responsible and productive manner.
2.Organization, Time M
b. Organizes, prioritizes, and completes tasks effectively and in a timely manner.
Superior

Excellent organizational skills, with a focus on developing and following effective routines and procedures, and on identifying priorities. Work is of excellent quality; production is exceptional; tasks are completed on or before deadlines.

PLUS

All required paperwork is completed correctly and turned in on time with attention to detail. All paperwork is kept neat, in binder with no rips, tears or stains.
Exemplary

Excellent organizational skills, with a focus on developing and following effective routines and procedures, and on identifying priorities. Work is of excellent quality; production is exceptional; paperwork is completed on or before deadlines.
Proficient

Organizational skills are good, with procedures developed and followed for routine tasks. Paperwork is a priority. Work and production are average, with few errors, and are completed by deadline.
Developing

Lacks organizational skills, even with some routine tasks. Requires regular supervision to develop and accomplish priorities. Deadlines are often not met.
Ineffective

Work is not acceptable; Unable to prioritize; Seldom meets deadlines. Consistently requires supervision.
3. Initiative
Carries out responsibilities independently; assumes additional responsibility when appropriate.
Superior

Self starter; anticipates, recognizes and meets demands and deadlines; Consistently stays focused on priorities. Utilizes available resources effectively. Makes suggestions for improving procedures or products.

PLUS

Goes above and beyond to meet and exceed families needs.

Looks for opportunities to serve families.

Proactive and creative building relationships with families.

Builds reputation within respite community of being and
Exemplary

Self starter; anticipates, recognizes and meets demands and deadlines; Consistently stays focused on priorities. Utilizes available resources effectively. Makes suggestions for improving procedures or products.
Proficient

Takes responsibility for assigned tasks and seeks additional responsibilities or tasks as appropriate; Maintains focus.
Developing

Difficulty working independently. Has problems maintaining focus and completing assigned tasks; Seldom seeks additional tasks.
Ineffective

Requires constant or direct supervision. Does not complete assigned tasks or focus on priorities. Does not take initiative.
3b. Initiative
Recognizes problems and takes appropriate action to solve them.
Superior

Anticipates problems, creates and implements appropriate and effective solutions.

PLUS

Seeks out opportunities to help ABC families and ABC grow.

Serves selflessly.
Exemplary

Anticipates problems, creates and implements appropriate and effective solutions.
Proficient

Recognizes problems and suggests solutions. Modifies priorities to address problems.
Developing

May recognize problems, but sticks to job routines. Does not report problems or suggest solutions.
Ineffective

Does not recognize or take responsibility for reporting or solving problems.
3c. Initiative
Takes opportunities for continual professional growth.
Superior

Continually seeks out and takes advantage of opportunities for learning and professional growth. Views new challenges as learning opportunities.

PLUS

Understands successes and failures are both opportunities for growth

Seeks feedback from peers, supervisors and Management
Exemplary

Continually seeks out and takes advantage of opportunities for learning and professional growth. Views new challenges as learning opportunities.
Proficient

Seeks out and takes advantage of opportunities for learning and professional growth.
Developing

Rarely seeks and takes advantage of learning opportunities Professional growth is not a priority.
Ineffective

Does not attempt to learn or grow professionally, Skills need to be updated.
4. Positive Relationships Coworkers
Establishes and maintains harmonious relationships with co-workers while supporting Aspire Behavioral Care goals
Superior

Consistently respects and is respected by co-workers; sensitive to feelings of others; is highly cooperative and helpful.

PLUS

Consistently respects and is respected by co-workers; sensitive to feelings of others; is highly cooperative and helpful.

PLUS

Looks for opportunities for team building, encouraging fellow staff, growing depth of relationship with families and the children we provide services for.
Exemplary

Consistently respects and is respected by co-workers; sensitive to feelings of others; is highly cooperative and helpful.
Proficient

Gets along well with co-workers. Values positive working relationships while supporting District goals.
Developing

At times has difficulty with relationships with co-workers, contributing to a negative or unproductive work environment.
Ineffective

Consistently has difficulty when dealing with others.
4a. Communications
Speaks clearly and effectively.
Superior

Demonstrates strong, effective oral communications skills using clear, precise, and grammatically correct language in a confident and professional manner.

PLUS

Constant consideration for families feelings and needs communicates in compassionate and sensitive way.
Exemplary

Demonstrates strong, effective oral communications skills using clear, precise, and grammatically correct language in a confident and professional manner.
Proficient

Demonstrates effective oral communication skills using clear and precise language.
Developing

Is inconsistent or ineffective in the demonstration of oral communications skills.
Ineffective

Lacks oral communication skills which makes completion of assigned duties difficult; many noticeable errors.
5. Flexibility
Responds appropriately to challenges, changes, and new situations.
Superior

Consistently demonstrates willingness and ability to successfully adapt to changing demands.

PLUS

Consistent effort to meet the needs of the client by saying yes to shifts to help when need/family load is high.

Finds creative ways to offer time to families when aware they might need a night out -- even when they haven't requested themselves.
Exemplary

Consistently demonstrates willingness and ability to successfully adapt to changing demands. Seeks out opportunities to take shifts to help when need/family load is high.
Proficient

Generally demonstrates willingness and ability to successfully adapt to changing demands. Takes shifts when necessary to help ABC families.
Developing

Somewhat reluctant or unable to adapt to change or challenges. Resists or demonstrates attitude when taking extra shift when the need/family load is high.
Ineffective

Does not adapt to change well. Lack of willingness to take shifts when the need/family load is high.
6a. General Job Knowledge
a. Understands personal role in fulfilling the functions of the specific job classification.
Superior

Excellent, thorough understanding and application of job functions.

PLUS

Never stops having an attitude of growth and learning.
Exemplary

Excellent, thorough understanding and application of job functions.
Proficient

Good understanding and application of job functions.
Developing

Some understanding of skills and job functions, but requires additional training and supervision.
Ineffective

Lacks understanding of job functions. May be unwilling or unable to learn necessary skills.
6d. General Job Knowledge
Maintains confidentiality of privileged information.
Superior

Consistently protects privileged information.

PLUS

Seeks out ways to help ABC protect and monitor family privacy
Exemplary

Consistently protects privileged information.
Proficient

Protects privileged information.
Developing

Cannot always be relied on to protect confidentiality. May not understand applicable policies.
Ineffective

Fails to consistently maintain confidentiality.
9. Responsive to Supervision
Responds to feedback from supervisor and implements suggestions/directives
Superior

Consistently demonstrates willingness to improve and implement suggestions/directives made by supervisor. Response to constructive evaluations results in performance improvement.

Independently seeks out opportunities for growth.
Exemplary

Consistently demonstrates willingness to improve and implement suggestions/directives made by supervisor. Response to constructive evaluations results in performance improvement.
Proficient

Occasionally responds to suggestions/directives made by supervisor. Generally seeks to improve performance and response to evaluation frequently results in improved performance.
Developing

Resists suggestions/directives made by supervisor. Response to constructive evaluation sometimes results in limiting actions only to exactly what is directed and a marked decrease in independent work.
Ineffective

Fails to respond to suggestions from supervisor. Often does not follow directives. Response to constructive evaluation often results in diminished productivity or undesirable behaviors.
Meetings/Emails/Text Responsiveness
Attends all required staff meetings and joins optional meetings as often as possible. Responds to company emails and texts in timely manner.
Superior

Attends all required staff meetings and eagerly attends optional meetings. Willingly gives feedback and suggestions to help improve ABC. Always reads and responds in timely and professional manner to emails and texts.

PLUS

Submits ideas for company improvement

Offers ways to streamline processes

Wants to be involved with the company and uses meetings, emails and texts to effectively communicate with management.
Exemplary

Attends all required staff meetings and eagerly attends optional meetings. Willingly gives feedback and suggestions to help improve ABC. Always reads and responds in timely and professional manner to emails and texts.
Proficient

Willingly attends all required staff meetings and gives input. Attempts to attend optional meetings. Responds to all emails and texts in a timely manner.
Developing

Only attends required staff meetings. Rarely responds to emails and takes very long time to respond to scheduling texts.
Ineffective

Fails to attend meetings. Ignores company emails and texts.



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