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iRubric: Job Coach Assessment rubric

iRubric: Job Coach Assessment rubric

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Job Coach Assessment 
Student Employee assessment
Rubric Code: NX6W762
By sg2016
Draft
Public Rubric
Subject: (General)  
Type: (Other)  
Grade Levels: Undergraduate

Powered by iRubric Employee Assessment
  Poor

0 pts

Fair

1 pts

Good

2 pts

Excellent

3 pts

Timeliness

Poor

Often clocks-in late for shift, usually without notice to a supervisor.
Fair

Occasionaly clocks-in late for shift, but typically notifies supervisor.
Good

Rarely clocks-in late for shift. If late, communicates with supervisor.
Excellent

Always on time. Clocked in and ready to begin shift prior to scheduled time.
Appearance

Poor

Often does not adhere to business standards for appropriate appearance
Fair

Occasionally does not adhere to business standards for appropriate appearance.
Good

Rarely does not adhere to business standards for appropriate appearance.
Excellent

Always adheres to business standards for appropriate appearance.
Task completion

Poor

Often leaves tasks incomplete, remaining for following shift. Rarely asks for things to do.
Fair

Occasionaly leaves tasks incomplete, remaining for following shift. Sometimes asks for things to do.
Good

Typically finishes tasks by end of shift. Informs next worker on tasks that need to be carried over. Usually asks for things to do.
Excellent

Almost always finishes tasks by end of shift. If something needs to be completed, appropriate communication is made with next worker. Always asks for tasks to stay busy.
Customer Service

Poor

Often does not acknowlege customers. Poor phone skills. Does not show interest in helping others.
Fair

Usually acknowledges customers. Typically communicates (in person and on the phone) appropriately. Tries to provide help when needed.
Good

Acknowleges customers. Communicates by phone and in person in a friendly appropriate manner. Offers help to those who may need it.
Excellent

Goes above and beyond to provide a positive, helpful and energetic customer servie. Always speaks politely on the phone and in person and asks if the other person needs help.
Future Career

Poor

Student does not demonstrate or effectively apply knowledge, skills or professional competencies of work. Employee has not made any gains towards future career.
Fair

Student rarely demonstrates or effectively applies knowledge, skills and professional competencies to work. Employee has made small gains that will better their skills as applied to their future career.
Good

Often demonstrates and effectively applies knowledge, skills and professional competencies at work. Employee has attempted to apply knowledge to better their skills as fits to their career interest.
Excellent

Has demonstrated and effectively applied knowledge, skills and professional competencies at work. Employee has applied new knowledge to better their skills as fits to their career interest.




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