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iRubric: Business Email rubric
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Business Email
Business Email
Students will sent an email to the instructor. This is a professional communication activity.
Rubric Code:
SX68B7C
By
crbrown62
Ready to use
Public Rubric
Subject:
Business
Type:
Assignment
Grade Levels:
9-12, Undergraduate
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Business Email Rubric
Very Good
5 pts
Fair
4 pts
Poor
3 pts
Unsatifactory
1 pts
Subject Line
20 %
Very Good
Subject line has no errors and accurately describes message contents.
First letter of each word is capitalized.
Fair
Subject Line has some errors but accurately describes message contents.
First letter of each word is capitalized.
Poor
Subject Line has no errors but does not accurately describe the message contents or first letter of each word is not capitalized.
Unsatifactory
No Subject Line included with email.
Grammar & Spelling
15 %
Very Good
The message may contain minor errors but all sentences are complete and well-constructed.
Fair
The message contains some errors and most sentences are complete and well-constructed.
Poor
The message contains multiple errors. Some sentences are complete and well-constructed, but most are simple.
Unsatifactory
The message contains multiple errors, sentence fragments and/or run-on sentences.
Ideas & Tone
30 %
Very Good
Key message is front-loaded. The intent and outcome of the message is clear from the beginning.
All ideas were expressed in a clear and organized fashion. The tone of the letter apologizes for the customer's inconvenience and provides a satisfactory solution to the complaint.
Fair
Key message is front-loaded. The intent and outcome of the message is clear but may not be fully expressed.
Ideas were expressed in a relatively clear manner. The tone of the letter doesn't apologize for the customer's inconvenience but does provide a satisfactory solution to the complaint.
Poor
Ideas were not very clear. The intent and outcome of the message is not very clear.
Key message is clear but not frontloaded. The tone of the letter apologizes for the customer's inconvenience and but doesn't provide a satisfactory solution to the complaint.
Unsatifactory
The email seemed to be a collection of unrelated ideas and/ or key message is not front-loaded.
The intent and outcome of the message is obscure. The tone of the letter doesn't apologize for the customer's inconvenience and doesn't provide a satisfactory solution to the complaint.
Organization
30 %
Very Good
The ideas are well organized and a separate paragraph is used for each idea.
Appropriate transitions are used to direct the reader.
A blank space is used between paragraphs
Fair
The ideas are relatively well organized and a separate paragraph is used for each idea.
Some transitions are used to direct the reader. However, there is a lack of clarity.
A blank space is used between paragraphs
Poor
The ideas are hard to completely understand and/or paragraphing was not used.
Did not use conjunctions appropriately to combine sentences.
Unsatifactory
Poor use of transitions and paragraphing.
Hard to follow the writer's train of thought.
Closing & Signature
5 %
Very Good
Email contains complementary closing and signature with all required items.
Fair
Email contains complementary closing and signature with only 1 item missing.
Poor
Email contains complementary closing and partial signature.
Unsatifactory
No complementary closing or signature included in the email.
Keywords:
email professional communication
Subjects:
Business
English
Foreign Languages
Types:
Homework
Assignment
Writing
Assessment
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