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iRubric: GLBTQ Community Center Program Evaluation rubric

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GLBTQ Community Center Program Evaluation GLBTQ Community Center Program Evaluation LGBTQ Peer Counseling Services provide peer counseling on the coming out process, dating, gender identity, LGBTQ information and referral for the Philadelphia area. Peer counselors are available by phone or in-person (by appointment). Monday – Friday from 6 – 9 pm, providing confidential and free peer counseling services. The purpose of the evaluation is to determine if the training currricula adquately prepares peer counselors with the knowledge, experiences, and values that peer counselors should possess to provide qulaity peer counseling services to lesbian, gay,bisexual, transgender and queer persons and their families.Ruberic is based on the following study: Godfrey, K., Haddock, S., Fisher, A. and Lund, L. (2006). Essential Components of Curricula for Preparing Therapists to Work Effectively with Lesbian, Gay, and Bisexual Clients: A Delphi Study. Journal of Marriage and Family Therapy, 32, 491-502 Rubric Code: RXW84A3 By babsquincy Ready to use Public Rubric Subject: Psychology Type: Project Grade Levels: (none)

Values & Qualities of counselor Does the training curriculum adequately prepare peer counselors with the knowledge, experiences, values and qualities that peer counselors should possess to provide quality peer counseling services to LGBT persons and their families?
	Meets Curricula meets or exceeds recommended training criteria 3 pts	Partially Meets Curricula partially meets recommended training criteria 2 pts	Does Not Meet Curricula does not address recommended training criteria 1 pts	Non-affirming Practices Curricula contains bias, prejudices, hetrosexism, internalized homophobia,rigid views 0 pts
Comfort Level Counselor understands own comfort level, biases, and prejudices about GLBTQ issues, sex, gender, and sexual orientation and how they can impact on the client.	Meets Curricula provides exploration of one's own comfort level, values, biases, and prejudices about GLBTQ issues, sex, gender, and sexual orientation and how they can impact on the client.	Partially Meets Curricula provides partial exploration of one's own comfort level, values, biases, and prejudices.	Does Not Meet Curricula does not provide exploration of one's own comfort level, values, biases, and prejudices about GLBTQ issues, sex, gender, and sexual orientation and how they can impact on the client.	Non-affirming Practices Training does not screen for Curricula contains bias, prejudices, hetrosexism, internalized homophobia,rigid views
Theoretical Orientation Understands how societal ideologies and practices affect LGBTQ persons.	Meets Provides an understanding if the counselor is empathic, accepting, inclusive and non-judgmental, willing to be held accountable to LGBTQ colleagues and understands that sexual orientation is not about sex, but rather affection attachments. They provide information on the counselor’s ability and willingness to reflect on one's strengths and areas to improve.	Partially Meets Counselor is somewhat empathic, accepting, inclusive and non-judgmental, willing to be held accountable to LGBTQ colleagues. Understands that sexual orientationi s not about sex, but rather affection attachments. Ability and willingness to reflect on one's strengths and areas to improve.	Does Not Meet Counselor is not trained in being empathic, accepting, inclusive and non-judgmental, willing to be held accountable to LGBTQ colleagues. Understand that sexual orientationis not about sex, but rather affectional attachments. Ability and willingness to reflect on one's strengths and areas to improve.	Non-affirming Practices Counselor believes in reparative/reorientation/conversion therapy OR ascribes to a judmental medical model.
LGBTQ Development Counselor is aware of theories of sexual orientation formation; understands social constructionist & biological/essentialist perspectives.	Meets Awareness of one's own construction of gender and sexual identity, and the origins of related beliefs (e.g. family, peer norms, religion).LGBTQ affirmative (acceptance and nonjudementalness are not sufficient). Ability to nurture queerness vesus manage or cope with it.	Partially Meets Counselor has limited knowledge on GLBTQ development and little knowledge of own construction of gender and sexual identity, and the origins of related beliefs (e.g. family, peer norms, religion).	Does Not Meet No Awareness; not LGBTQ affirmative (acceptance and nonjudementalness are not sufficient). manages or copes with sexual orientation or is conflicted.	Non-affirming Practices Counselor ascribes to arrested development therories os sexual orientation, believes in reparative/reorientation/conversion therapy OR ascribes to a judmental medical model.
Issues of LGBTQ Cients Do training items represent a wide array of issues, ranging from understanding LGBTQ persons experience the same issues as straight people to understanding the unique LGBTQ concerns?
	Meets Counselor meets or exceeds recommended training criteria 3 pts	Partially Meets Counselor partially meets recommended training criteria 2 pts	Does Not Meet Counselor does not address recommended training criteria 1 pts	Non-affirming Practices Counselor uses unethical or illegal procedures, poor interventions, does not understand assessment procedures or referral procedures 0 pts
Homophobia The counselor is aware of theories of sexual orientation formation; understands social constructionist & biological/essentialist perspectives.homophobia, internalized and institutional and the impact on the LGBTQ person	Meets Counselor has an adequate understanding of homophobia, internalized and institutional and the impact on the LGBTQ person. The counselor has an adequate self- understanding with regard to internalized homophobia and heterosexual privilege.	Partially Meets Counselor has an adequate self- understanding with regard to internalized homophobia but inadequate understanding of homophobia, internalized and institutional and the impact on the LGBTQ person and hetrosexual privilege.	Does Not Meet Counselor has an adequate self- understanding with regard to internalized homophobia but inadequate understanding of homophobia, internalized and institutional and the impact on the LGBTQ person.	Non-affirming Practices Counselor ascribes to responses that present internalized homophobia in the counselor. Non-GLBTQ counselors have no knowledge of their inherent privilege they have in being hetrosexual.
LGBTQ Social Systems Family and friends of LGBTQ persons often experience shame about their loved ones' sxual orientation. often struggle with ballancing their religious and personal views about sexuality with their loved ones' sexual orientation	Meets Counselor is able to assess levels of support in the community, client's strengths, the influence on the client of supportive and unsupportive traditional family structures.	Partially Meets Counselor is partially able to assess levels of support in the community, client's strengths, the influence on the client of supportive and unsupportive traditional family structures.structures.	Does Not Meet Counselor is unable to assess levels of support in the community, client's strengths, the influence on the client of supportive and unsupportive traditional family structures.structu	Non-affirming Practices Counselor utilizes pathologizing interventions that produces shame based affects on the client
Legal & Ethical Issues Counselor understands confidentiality and its' limits. Counselor understands that boundary issues can be difficult in small, closed communities such as LGBTQ communities; understands it is NOT a choice to be LGBTQ. Straight counselors understand homophobia, heterocentrism and hetrosexism. Legal issues of civil union, marriage,domestic partnership and living will and other end of life concerns.	Meets Counselor understands confidentiality and its' limits. Counselor understands that boundary issues can be difficult in small, closed communities such as LGBTQ communities; understands it is NOT a choice to be LGBTQ. Straight counselors understand homophobia, heterocentrism and hetrosexism. Legal issues of civil union, marriage,domestic partnership and living will and other end of life concerns. Knows how to refer to appropriate agencies	Partially Meets Counselor understands confidentiality and its' limits. Counselor understands that boundary issues can be difficult in small, closed communities such as LGBTQ communities; understands it is NOT a choice to be LGBTQ. Straight counselors understand homophobia, heterocentrism and hetrosexism. Has limited knowledge on Legal issues of civil union, marriage,domestic partnership and living will and other end of life concerns. Counselor has limited information on referral agencies.	Does Not Meet Counselor does not understands confidentiality and its' limits. Counselor does not understands boundary issues does not understands it is NOT a choice to be LGBTQ. Straight counselors understand homophobia, heterocentrism and hetrosexism.	Non-affirming Practices Counselor has poor boundaries; makes inappropriate referrals, does not assost with referring GLBTQ specific legal issues to appropirate agency.
Interventions Interventions are positive, holisitc and as honoring of the client as possible	Meets Counselor utilizes normalizing, nonpathologizing interventions that clarify strengths and joys of being LGBTQ persons. Counselor has the ability to work as an advocate to assist LGBTQ clients, students and family members name the oppressions of heterosexism and develop skills to overcome internalized & externalized heterosexism individually, culturally and systemically.	Partially Meets Counselor utilizes normalizing, nonpathologizing intervenitons that clarify strengths and jos of being LGBTQ persons. However, the Counselor has limited ability to work as an advocate to assist LGBTQ clients, students and family members name the oppressions of heterosexism and develop skills to overcome internalized & externalized heterosexism individually, culturally and systemically.	Does Not Meet Counselor does not normalize with the GLBTQ client; does not understand the referral process.	Non-affirming Practices Counselor uses pathological interventions such as reparative/reorientation/conversion therapy OR ascribes to a judmental medical model.
Important IN & OUT experiences Does Counselor's training include both in and out of classroom experiences to adequately serve the GLBTQ person?
	Has Experience Counselor utilizes normalizing, nonpathologizing interventions that clarify strengths and joys of being LGBTQ persons. Counselor has the ability to work as an advocate to assist LGBTQ clients, students and family members name the oppressions of heterosexism and develop skills to overcome internalized & externalized heterosexism individually, culturally and systemically. 3 pts	Has Partial Experience Counselor's experience includes in classroom experiences but limited out of class room experience to adequately serve the GLBTQ person. 2 pts	Has NO Experience Only experience is the Center's training; No LGBTQ contacts or knowledge 1 pts	Non-Affirming Experience No training and no outside of class experience. 0 pts
Experience Counselor has ability to identify and intervene with the nontraditional family systems that are an essential component to most LGBTQ persons	Has Experience Counselor has ability to identify and intervene with the nontraditional family systems that are an essential component to most LGBTQ persons	Has Partial Experience Counselor has limited ability and understanding of LGBTQ family systems	Has NO Experience Counselor has no understanding of LGBTQ family systems.	Non-Affirming Experience Counselor has no understanding of LGBTQ family systems. Counselor is rigid in
Training Training includes both in and out of classroom experiences to adequately serve the GLBTQ person.	Has Experience Training includes both in and out of classroom experiences to adequately serve the GLBTQ person.	Has Partial Experience Counselor only has classroom training OR only has limited out of classroom experiences to adequately serve the GLBTQ person.	Has NO Experience No Training.	Non-Affirming Experience Inadequate understanding AFTER completion of training.
GLBTQ Materials Is the Counselor familiar with GLBTQ affirming materials?
	Familiar Counselor is familiar with GLBTQ affirming materials. 3 pts	Partially Familiar Counselor is partially familiar with GLBTQ affirming materials. 2 pts	No Familiarity Counselor is NOT familiar with GLBTQ affirming literature apart from training. 1 pts	No retention Counselor is NOT familiar with GLBTQ affirming literature after training. 0 pts
Important Materials Counselor is familiar with GLBTQ affirming materials.	Familiar Books: Berzon, B. (1997), Permanent partners: Buildinggay and lesbian relationships.New York: Duton. Borhek, M. (1993) Coming out to parents: A two way survival guide for lesbians and gay men and their parents. Cleveland, OH:Pilgrim Johnson, B. (1997) Coming Out Every Day.Oakland, CA:New Harbinger Pub. Websites: www.pflag.org http://www.psychpage.com/learning/library/gay/comeout.html Journals Journal of Gay and Lesbian Psychotherapy Journal of GLBT Family Stud	Partially Familiar Counselor has limited information on important GLBTQ materials	No Familiarity Counselor has no information	No retention Counselor has counter productive items such as literature promoting Reparative/reorientation/conversion therapy or judgmental medical models.
Other Issues Knowledge of the differences between queer and straight relationships and how LGBTQ people navigate through various systems such as school, prisons, welfare and marriage.
	Adequate Knowledge Counselor has knowledge of the differences between queer and straight relationships and how LGBTQ people navigate through various systems such as school, prisons, welfare and marriage. 3 pts	Inadequate Knowledge Counselor has inadequate knowledge of the differences between queer and straight relationships and how LGBTQ people navigate through various systems such as school, prisons, welfare and marriage. 2 pts	No Knowledge No Knowledge of differences. 1 pts	One Size Fits All Counselor believes there are no differences between between queer and straight relationships and no difference how LGBTQ people navigate through various systems such as school, prisons, welfare and marriage. 0 pts
Knowledge of Differences differences between queer and straight relationships and how LGBTQ people navigate through various systems such as school, prisons, welfare and marriage.	Adequate Knowledge Counselor understands and explains the differences between queer and straight relationships and how LGBTQ people navigate through various systems such as school, prisons, welfare and marriage.	Inadequate Knowledge Counselor has less than adequate knowledge of the differences between queer and straight relationships and how LGBTQ people navigate through various systems	No Knowledge Counselor has no knowledge of the differences between queer and straight relationships and how LGBTQ people navigate through various systems	One Size Fits All Counselor sees no differences between queer and straight relationships and how LGBTQ people navigate through various systems.

Keywords:

Lesbian, Gay, Bisexual, Transgender, GLBTQ, GLBTQ Community Centers, Peer Counseling Training, Multicultural Program Evaluation

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