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iRubric: Rubric for Listening
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Rubric for Listening
Rubric for Counseling Skills Video
Students role play counseling session and demonstrate appropriate active listening skills. No questions, no advice, no problem solving. Use active listening skills of paraphrasing, reflections, minimal encouragers, and summarizations. Clarification only when necessary.
Rubric Code:
NX936XA
By
nfavero
Ready to use
Public Rubric
Subject:
Humanities
Type:
Presentation
Grade Levels:
Graduate
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Criteria for Interviewing Skills
Poor
2 pts
Fair
3 pts
Good
4 pts
Great
5 pts
Posture/Length
5 pts
Poor
Role play was 3 or less minutes in length.
The counselor used closed uninviting posture with little to no eye contact. Their tone made little connect with the client and
Fair
Role play was 5 minutes in length.
The counselor used minimal eye contact, was limited in their use of facial expression or used too much, and appeared disinterested or lacking in empathy
Good
Role play was 5-7 minutes.
The counselor showed empathy, made good eye contact, expressed themselves through appropriate facial expression and gestures much of the time.
Great
Role play was 7-10 minutes.
The counselor showed a master of skill in the area of empathy, eye contact, facial expression & gestures, physical distance and voice tone
Facilitation/Minimal Encouragers
5 pts
Poor
The counselor never facilitated further discussion by the client. Client speech was difficult to hear or understand and interviewer did not pay attention to the client.
Fair
The counselor used minimal facilitation to further discussion by the client. Client interrupted the interviewee and did not pay close attention to the client.
Good
The counselor used facilitation some of the time, though awkward at times. Client seemed hesitant to make more meaningful statements. Counselor paid some attention to the client.
Great
The counselor used facilitation well. Client responded with more meaningful statements. Counselor did not speak too fast or too slowly. Counselor was attentive to the answers of the client.
Reflective Statements
5 pts
Poor
The Counselor never used reflective statements to draw out interviewees feelings.
Fair
The counselor used one or more reflective statements to draw out cleint's feelings.
Good
The counselor used reflective statements often and consistently to draw out client's feelings.
Great
The counselor used reflective statements effectively to draw out client's feelings and continue session.
Paraphrasing/Summarizations
5 pts
Poor
Counselor never paraphrased or summarized what the interviewee was saying.
Fair
Some of the time the Counselor paraphrased or summarized, but it was inconsistent and with some parroting.
Good
The counselor paraphrased and summarized often and consistently without parroting the cleint's words.
Great
The counselor used paraphrasing and summarizing meaningfully and effectively to facilitate the session.
Keywords:
counseling, interview, active listening
Subjects:
Communication
Humanities
Types:
Presentation
Writing
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