iRubric: Leaving Business Voice Mail Messages rubric

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Leaving Business Voice Mail Messages Recording a Voice Mail Message for a Business Leaving effective voice mail messages is an important communication tool used to convey the business' approach to customer care. Rubric Code: F55CX3 By tdearing Ready to use Public Rubric Subject: Business Type: Project Grade Levels: 9-12, Undergraduate

Voice Mail Messages 1,2,3 - unsatisfactory 4,5,6 - Satisfactory but with errors 7,8 - above average 9, 10 - Concise, complete, mastery
	2 4 6 Unsatisfactory (N/A)	8 10 12 Satisfactory but needs Improvement (N/A)	14 16 Above Average with Less than Two Errors (N/A)	18 20 Excellent - No Errors (N/A)
Greeting Greeting (i.e. "Good morning) First and last name, title, business name	2 4 6	8 10 12	14 16	18 20
Voice Audibility Student speaks clearly, volume of voice is not too soft or too loud	2 4 6	8 10 12	14 16	18 20
Pronunication Student uses correct grammar and enunciates clearly	2 4 6	8 10 12	14 16	18 20
Message Student explains reasons for the call in a concise understandable manner	2 4 6	8 10 12	14 16	18 20
Closing Student restates name and return telephone number clearly and slowly enough that it can be understood easily	2 4 6	8 10 12	14 16	18 20