iRubric: Taking Constructive Criticism rubric

Does not stop the first reaction and does not remember the benefit of getting feedback.

May forget to stop first reaction, but quickly self corrects or corrects after prompting.

At the first sign of criticism, before you do anything—stop. Really. Try not to react at all! You will have at least one second to stop your reaction. While one second seems insignificant in real life, it’s ample time for your brain to process a situation. And in that moment, you can halt a dismissive facial expression or reactive quip and remind yourself to stay calm.
Remember the Benefit of Getting Feedback.

Does not say thank you.

Forgets to say thank you but self-corrects or corrects after prompting.

Next (and this is a hard part, I know), look the person in the eyes and thank him or her for sharing feedback with you. Don’t gloss over this—be deliberate, and say, “I really appreciate you taking the time to talk about this with me.” Expressing appreciation doesn’t have to mean you’re agreeing with the assessment, but it does show that you’re acknowledging the effort your colleague took to evaluate you and share his or her thoughts.

Does not request time to follow-up (if required), or does not articulate what the solution will be going forward, and does not thank them (again), for their feedback.

Forgets to request time to follow-up but self-corrects or corrects after prompting (if required), or forgets to articulate what the solution will be going forward and thank them for their feed back but self-corrects or corrects after prompting.

Agrees on the issues that were raised. Articulates what you will do going forward, and thanks the person again for the feedback, you can close the conversation and move on OR you may want to ask for a follow-up meeting to ask more questions and get agreement on next steps.