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Statement of Purpose
Task Calendar
Goals
Accomplishments
Reflections
Artifacts
Discussions
Join My Webfolio
My RCampus
My Main Website
My ePortfolios
About Me
T. Poag
P.O. Box AB-6969
Baltimore
, MD 21231
443/418-3234
tp1001234@yahoo.com
OBJECTIVE
:
An exciting position as a
HIM
Consultant with emphasis on
EHR
Implementation in a healthcare environment within a dynamic, growing company or MCO/PPO or insurance organization.
Highlights
> Healthcare Enrollment Benefit Consultant >
HCFA-
1500
and
UB
04 Claims Processor
>
HIT
Student in
CAHIIM
Accredited Program > Legal Assistant/Litigation Paralegal (
UCL
A
Certified)
> Medical/Legal 3
rd
Party Claim
Representative
>
L
ife
&
H
ealth
/
P
roperty &
C
asualt
y
Insurance Agent Associate
> Newsletter Editor/Publisher > Member of
AHIMA
(
American HIM Association
)
Relevant Skills and Experience
HIT
Student in
BCCC’s AHIMA
Approved Program
>
Completion of
CCS
Program, spring 2007.
>
Associate/Arts in
RHIT
Program in fall, 2008.
Health Benefit Consultant
>
Assist, referred, educated recipients in plan benefits, services and MCO/PPO enrollment broker, including:
·
Effectively instructed recipients, providers and ancillary vendors with recipients’ MCO plan enrollment.
·
Proficiency in aiding member(s) in plan selection, maintaining high rate of quality customer service.
·
Initiated rapid resolution of provider relation issues by revising use of computerized call-
note
record system.
>
Proven ability in computer and medical information, encoder and verification system applications, including:
·
EVS
>
3
M
™
>
MS W
ord
2003/2007 >
P
ower
P
oint
>
E
xcel
>
A
ccess
>
MVA, MVR
&
C
lue
HCFA1500 & UB04 Claims Processor
>
Process, cull, sort, data and code match verification and input 2-3
100
+
batches of
HCFA-
1500
claims.
>
Pre-process, verify system
EHR
data and input 1-2
100
+
batches of
UB
04
claims.
>
Access patient health info
HIPPA
issues and ensure proper documentation of information, including utilizing:
Scan records.
>
Fax transmission.
>
Microfiche review.
>
Record research.
Medical/Legal 3
rd
Party Claim Representative
>
Review, log, file & schedule allowable hearing requests
. >
Contact parties
. >
Compile hearing docket.
P&C Insurance Agent Associate, CSR
>
Electronically assisted insured’s and vendors needs via company’s applied IS system
.
>
Quoted auto, binders, home, Property & Casualty policies for issuance. (
H&L
-
carved-out/referred.)
>
Increased
old
trade
-15%.
>
Average 35%
/
fee (2% charge-backs) -
new trade
.
>
F
ast tier estimation
.
>
C
ashier
:
collected premiums, bank deposits.
>
E
ditor/Publisher: company flyers, newsletter inserts.
>
Some bi-lingual (Spanish) CSR.
Work History
2005-Present Studen
t, BaltimoreCity Community College
, HIT P
rogram
,
Baltimore, MD
2001-06/2004
Careers USA
,
Baltimore, MD
-
Interim Assignments,
including:
·
HCFA-
1500
/
UB
04
Claim Processor,
J.H.H.C.
, Glen Burnie, MD
2002-04/2003
Data Entry Operator II,
A-84 (
Towing Sectio
n)
,
Baltimore City
,
MD
2000-07/2001
Associate Insurance Agent
,
CSR
;
P & C Insurance Lead Verifier,
Towson, MD
1997-1999 MCO
Benefits Customer Service Representative,
Baltimore
, MD
Page 2 of 2
Relevant Education and Training / Certifications / Licenses / Memberships
Baltimore
City Community College, Baltimore, MD, (2005- CCS Complete/A.A. -Student) 410/462-8300
HIT, CCS Program and A.A.,
California
State University (www.csun.edu) Northridge, CA 818/677-1200
Bachelor degree, History-Major; and Computer Science I & II.
Glendale
University of Law (www.glendalelaw.edu), Glendale, CA 818/247-0770
Law study 2 years. Also; Assistant Law Librarian.
UCLA-
AATP
Training Program (www.ucla.edu), Los Angeles, CA 310/825-4321
ABA Certified Litigation Paralegal.
Berlitz Institute of Language - Baltimore, MD (www.berlitz.us/web/) 410/752-0767
Spanish 2 year Certificate study. (1997-1999).
Also, beginner Japanese, (1998-99).
State of California Life & Health Insurance Agent
Former Life & Health agent with Colonial Penn (now) CONSECO - Let expire.
AHIMA
(American Health Info. Management Association),
Chicago
, IL
, 2007- Member 312/321-1234
MD-
HIMA (MD HIM Association),
City, MD, 2007-Current Member 443/321-1234
References and/or writing samples provided upon request
.
T. Poag, P.O. Box 6969, Baltimore, MD 21231
443/418-3934 -
tp1001234@yahoo.com
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